Doha Festival City introduces touchless elevators for a safer shopping experience

State-of-the-art touchless elevators by Schindler will offer visitors an utltra-modern and safe shopping experience in Qatar's number one Mall

Doha Festival City introduces touchless elevators for a safer shopping experience

Doha, Qatar: Doha Festival City, Qatar's one and only choice for shopping, dining, and entertainment, has partnered with Schindler to deploy new touchless technology across 32 elevators to aid in preventing cross-infection when interacting with elevator buttons.

The new technology was designed and manufactured by Schindler, a Swiss pioneering elevators’, escalators’ and moving walks’ manufacturer that uses avant-garde technology focused on the utmost comfort and safety of users.

Committed to preserving health and wellbeing of its customers, Doha Festival City regularly upgrades its systems to offer the safest shopping solutions across the mall. The elevators’ new advanced technology includes a touchless control panel allowing the users to command the lift without physically touching any button. It contains a remote sensing unit through which a user can indicate the desired floor by simply waving a finger across the panel. 

Commenting on the launch, Doha Festival City General Manager, Robert Hall, said “In these unprecedented times, we are delighted to introduce new touchless elevators across Doha Festival City.  Thanks to the well-devised strategy to combat the pandemic adopted by the local authorities and an efficient vaccination campaign, Qatar is witnessing a record drop in cases and a progressive return to normality. However, safety remains of paramount significance in this post-Covid world and remains an important part of the Mall’s operational strategy, and we will continue to introduce new solutions to deliver the safest and the smoothest shopping experience for all our customers.”

Doha Festival City opening hours are Saturday to Wednesday from 10am to 10 pm, and Thursday to Friday from 10am to 11pm. Children of all ages are now allowed to enter the mall.  Doha Festival City also continues to apply stringent health and safety measures throughout its premises in line with the government’s preventative measures. A thorough mall disinfection treatment is carried out on a weekly basis, in addition to robust cleaning and sanitization operations during mall trading hours. 127 hand sanitizing stations are installed in the areas that have commonly touched surfaces.

At the entrance to the mall and all shops, visitors must show their green Ehteraz QR code, and should wear a face mask during their whole time in the mall. Physical distancing stickers in common queuing areas, such as ATM machines, banks, telecommunication kiosks and branches and various retail shops were installed to help shoppers keep the required physical distance as set forth in the guidelines by the authorities. Stores will provide sanitizers on entry and at cash points to ensure the highest level of hygiene.

To learn more, visit the Doha Festival City website 


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About Doha Festival City

Doha Festival City is Qatar’s one and only choice for fashion, dining, and entertainment. Bringing several firsts to Doha, this incomparable mall – is one of the largest such developments in the Middle East, offering almost a quarter of a million sqm of leasable space, providing something for everyone, and creating exceptional and memorable experiences with each and every visit.

Doha Festival City is home to famous brand names in retail, many of which have made their Qatar debut, including Harvey Nichols, Charlotte Tilbury, Kiehl’s, Dior Beauty Boutique, and ACE. It also houses the country’s only IKEA, which has been open since 2013.  There are over 100 places to dine and relax including restaurants, cafés, and casual dining outlets, from brands that are unique to Qatar including Jamie’s Italian, and Aimee’s Cafe.

Doha Festival City is also home to the Edge Fitness, a state of the art fitness center, boasting a large area of training space with the latest top of the line equipment from Technogym, separate male and female parts, as well as circuit training areas.

Doha Festival City has the country’s biggest world-class entertainment offering including a unique mix of indoor and outdoor attractions–from Qatar’s first VOX 4D cinema complex with 18 digital screens Theatre by Rhodes, to green spaces for outdoor exercise and Outdoor Leisure Trail cycling and three unique entertainment parks, including Angry Birds World, Snow Dunes and Virtuocity.

Leisure is a 100% Qatari owned operator that houses a ground-breaking entertainment facility. Leisure is driven by operational excellence, the company is committed to deliver a full range of excellent operational services that stem from a pool of dynamic industry experts whose creative and dynamic synergies have shaped the brand into a pioneer in the realm of operating entertainment destinations. The company is currently managing the different operational departments of the three entertainment parks – ANGRY BIRDS WORLD™, VIRTUOCiTY™ and SNOW DUNES™ – at Doha Festival City.

ANGRY BIRDS WORLD™ is a pioneering concept that was introduced to Qatar and operated by the leading entertainment company Leisure in partnership with Rovio Entertainment. The park is rolling out an incredible family entertainment destination, drawing all the madness from the global gaming sensation and Sony Entertainment™ blockbuster movie under one roof.

ANGRY BIRDS WORLD™ is developed over a sprawling 17,000 square meter area at the Doha Festival City, ANGRY BIRDS WORLD™ takes visitors into a maddening adventure with the furious flock through a range of over 20 high-thrill rides for all ages. The park also has a wide array of F&B outlets, retail shops, edutainment activities, birthday venues and a host of attractions that engage and entertain the whole family. 

SNOW DUNES™ is Qatar’s first indoor snow park featuring a fantastical Arabian-style castle set in the distant past. Inspired by a local folklore tale where a cold wave in spring blankets the land in snow, the park utilizes the world’s most advanced snow-production technology to create snow that is identical to the one in nature at -4°C.  Defying logic and ensuring delight, the park encompasses a variety of rides and attractions suitable for the whole family such as super fun slides, slopes and carousel. The park also features various food & beverages outlets, retail stores and party rooms that will deliver an exclusive fun and exciting experience for the entire family. SNOW DUNES™ is developed and operated by Leisure– the groundbreaking location based Entertainment Company.

VIRTUOCITY™ is the region’s first dedicated digital gaming capital that merges the virtual world with the real world in a thrilling, competitive environment. Equipped with full motion racing simulators, escape rooms and a multipurpose eSports arena, the park offers an immersive digital experience for teens and adults. Virtuocity’s range of interactive attractions pit player against player and team against team, bringing cutting-edge technology and innovation to the forefront.

The park also features a wide range of food and beverage outlets, retail stores as well as dedicated VIP rooms, creating unique experiences for guests

As a ‘Smart Mall’, Doha Festival City offers innovative digital options including free Wi-Fi and digital wayfinding to enhance consumer experience, and is easily accessible, offering 8,000 smart parking spaces and VIP valet services.

Doha Festival City’s new parking can accommodate additional 165 cars, providing easy access to the Luxury Area and the Edge Fitness, and a direct exit to Al Shamal Road, helping to avoid congestion during peak hours.

Doha Festival City’s exclusive Fashion TV ‘FFTV', broadcasted on the mall’s website and YouTube channel, brings Doha’s fashion personalities to showcase the mall’s host of retailers and unique fashion offering. 

Festival Magazine, the Mall’s very own online lifestyle magazine, brings the readers to the front row of the mall’s latest happenings, uncovering the last fashion trends and offering previews of collections and exclusive offers available at the mall.

Doha Festival City applies stringent safety measures throughout the mall for its staff and visitors. This includes a thorough mall disinfection treatment on a weekly basis, robust cleaning, and sanitization operations during mall’s trading hours, 127 hand sanitizing stations installed at all commonly touched areas.

Doha Festival City won the 2020 Travelers’ Choice Award by Tripadvisor, based on a full year of Tripadvisor reviews, placing the Mall in the top 10% of the hospitality sector in the world.

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