Burgan Bank continues to Support its Pioneering "Ro2ya" Talent Program

Highlighting its commitment to nurturing promising talents to prepare the future leaders of the banking sector

Burgan Bank continues to Support its Pioneering Ro2ya Talent Program

Kuwait: Burgan Bank has launched in February 2020 its pioneering training program “Ro2ya”, managed by the Learning and Talent Development Unit, part of the Human Resources & Development Group. This initiative confirms Burgan’s firm commitment to implementing its pivotal human capital development strategy. Under Ro2ya, the training programs are provided in the bank’s modern training center and through the online learning and development portal to support the capabilities of talented employees and qualify them to acquire the latest work methods and skills that would enable them to keep pace with the market’s changing requirements as well as the banking sector’s rapid and growing development.

60 participants are taking part in the program. They are divided into three groups according to their job levels and current competency, namely, the "Eagles", the "Arrows" and the "Sprouts". Each group follows a learning path carefully designed to help participants develop their skills and knowledge in their various fields of specialization.

Commenting on the goals of Ro2ya Program, Mrs. Ghada El-Kadi, Unit Head - Learning & Talent Development, said “Ro2ya Program was launched by Burgan Bank in February 2020 for a period of two to three years to confirm the bank’s firm and continuous commitment to nurture and develop future banking leaders and to respond to the Central Bank’s strategic plan to prepare Kuwaiti talents to assume senior executive positions in Kuwaiti banks. This program aims to prepare future senior Kuwaiti employees at Burgan Bank by supporting promising talented employees and enabling them to acquire advanced banking and leadership skills that would enable them to deliver outstanding performance in the future. With the support of Burgan’s top executive management and the Human Resources Department’s senior management, Ro2ya program relies on the expertise of the Learning and Talent Development Unit of the Human Resources Department, in addition to the proficiency of the Organizational Development Unit, to provide educational solutions for various career paths and plans.”

For his part, Manager of Learning and Talent Development, Mr. Bashar Al-Qattan, said, "The participants in Ro2ya Program from all the groups and different levels have shown an exceptional commitment to the program and a keenness to learn and grow, especially under the current unprecedented circumstances. The Learning and Talent Development Unit is determined to provide an outstanding educational journey for the talented Burgan employees through a blended approach focused on virtual workshops, practical and applied projects preparation and implementation, job rotations, individual coaching, certification trainings, as well as external executive skills development opportunities in collaboration with KFAS and leading local and international academic instutions. The program draws on the expertise of our distinguished colleagues who have gained internationally recognized skills in their fields of specialization. In addition, an e-learning platform has been designated for each group to provide self-assessment tools, reading materials, online learning paths and group discussions. We will continue to support participants to ensure that they reach their full potential.”

On this occasion, Burgan Bank conducted interviews with promising and young talents to hear their opinions about their participation in Ro2ya Program and their learning experience. 

Exceptional Leadership Journey...

The Eagles team under Ro2ya Program brings together leading senior employees who have joined Burgan Bank to contribute with their expertise and competency to implementing the Bank's strategy and achieving its objectives. Through the training program dedicated to the Eagles team, the participants receive advanced and comprehensive training focused on developing their skills further to support their ability to fulfill the requirements of their leadership roles.

Mr. Mohammad Al-Zayed

Acting Head of Operations - Operations Group Management

Ro2ya Program is a great training initiative that motivates participants to spare no effort to achieve the best results. The carefully designed courses prepared by the Learning and Development department have enhanced my knowledge and capabilities and helped me develop my skills in effective communication, including speaking confidently in public and delivering impactful speeches, in addition to preparing and presenting projects and plans within a short deadline.

Ms. Diaa Abdulaziz Al-Othman

Unit Head - Trade Finance – Financial Institutions

I am very grateful for the opportunity that Burgan has given me to join Ro2ya Talent Program, especially in light of the difficult circumstances that we are all going through. This professional program allowed me to develop many basic skills and gain a deeper understanding of the ability to lead, set a strategy development mechanism, and succeed in providing superior performance.

Mr. Abdullah Al-Maqseed

Unit Head - Card Products – Credit Cards Center

Ro2ya is a highly inspiring and stimulating program, as it presents innovative ideas and provides extensive knowledge in various topics and fields in addition to practical and applied studies. Through my participation in the program, I gained a greater understanding of the current challenges and opportunities of the market. I have also benefited immensly from the various educational and training materials, which included clear and useful videos and presentations that the participants found very interesting. On this occasion, I would like to thank the supervisors of Ro2ya program for their enthusiasm and energy that contributed to maintaining a high level of participation and motivation among all trainees.

Empowering future leaders...

The Arrows team included a group of young leaders who have distinguished skills in self-management and who showed exceptional performance in all their tasks. This team can choose among the areas that would enable its members to develop their knowledge and skills in a variety of fields including risk management, audit management, financial management, information technology management, as well as business, support and control.

Ms. Hessa Hussain Al-Najada

Manager - Public Relations – Group Corporate Communications Department

I am very proud to have been chosen by the senior management of the Bank to join Ro2ya Talent Program. I have gained considerable knowledge about the role and responsibilities of other departments in the Bank and I look forward to learning and gaining more skills and experience to support the development of my career in the Bank. I also would like to commend the Bank’s keenness, despite the persisting challenges resulting from the spread of the Covid-19 pandemic, to continue providing training and distance education through the electronic platform supervised by a group of experts in the banking sector. This highlights the interest of the senior management in investing in the human element and national cadres to qualify them for leadership and success in the future.

Engineer. Ahed Okasha

Manager - IT Operations - Information Technology Department

I have recently joined Burgan Bank, which is known for its eagerness to attract distinguished young talents. Since I joined, I have noticed the Bank's great interest in supporting the development and enhancement of its employees' skills. I consider Ro2ya Program an interesting learning journey that allows for a meaningful and beneficial exchange of ideas and experiences. This program is opening for us the horizons of a promising future, and it has added to me in particular more distinctive skills and capabilities in my field of work.

Mr. Hamad Al-Othman Al-Rashed

Al-Shaheed Branch Manager

Ro2ya program is a wonderful training opportunity that introduced us to new areas of work and provided us with a rich and diverse set of knowledge and practical skills to support our professional capabilities and enable us to participate effectively in implementing the Bank's strategy and contribute to its success journey.

Mr. Mohammad Al-Doussary

Assistant Manager – Strategic Financial Planning

Burgan Bank considers the development of its human capital one of its core values, and strives to constantly educate and develop its employees. After joining Ro2ya Program, I felt the interest of the Learning and Talent Development Unit in providing highly professional educational materials through workshops related to self-development or specialized in the financial and accounting fields. Through this program, I, along with the other participants, acquired a set of personal and practical skills that we will be keen to pass on to the rest of our colleagues to advance the banking work at Burgan to a distinguished level of professionalism that meets confidently the requirements and challenges of the sector.

Investing in new and promising young talents...

Employees who have joined Burgan Bank and who have demonstrated an outstanding level of commitment and loyalty to Burgan, were given the opportunity to participate in Ro2ya program under the Sprouts team. The young trainees do through an integrated learning experience to be ready to take on leadership roles in their respective fields.

Mr. Fawaz Hassan

Swift Operations Officer – Banking Operations

Through Ro2ya Program, I was able to identify gaps in my performance and I have learned techniques to help me address them by improving my skills, knowledge and productivity. This wonderful experience motivated me more to strive to develop my performance further and enhance my skills and knowledge.

Mrs. Sheikha Al Farsi

Auditor - Internal Audit Group

Ro2ya training program contributed to the development of my leadership skills, and had a significant positive impact on my job performance as it focused on enabling participants to acquire the skills necessary to effectively deal with various challenges and overcome them to achieve the desired goals. I am looking forward to completing this program to contribute to the bank's successful journey and maintain its leading position.

Mrs. Anoud Walid Al Khalfan

Customer Relations Officer - Personal Banking Group

I am a very ambitious and enthusiastic person, and I am proud to be part of Burgan Ro2ya talent program that provided me with an excellent opportunity to broaden my knowledge in an increasingly challenging environment, deepen my understanding of the banking sector and enhance my existing skills on all aspects related to the banking activity.

Mr. Bader Fayez Al Jassim

Assistant manager - Strategic Financial Planning

I felt proud of being selected by the senior management to participate in the program, and I realized that hard work always pays off. Ro2ya is an ideal opportunity to gain more knowledge about the banking sector and new business systems that will be very useful in the future.

It is worth mentioning that Ro2ya program falls within the framework of Burgan Bank's continuous efforts to implement its transformation strategy, and is part of the bank’s sound plan to support the human element and help promising talents upgrade their capabilities to advance their careers by enhancing their knowledge and practical skills. For Burgan Bank, these efforts are essential to strengthen the its capabilities and maintain its leading position at the local and regional levels. This program confirms Burgan’s commitment to its core values ??of trust, commitment, excellence and progress, and its keenness to instill them in its promising young employees to prepare a new generation of banking leaders who are able to support the development of the bank and the banking sector as a whole and to contribute to the efforts of sustainability and development that everyone seeks to achieve.


About Burgan Bank

Established in 1977, Burgan Bank is the third largest bank by assets in Kuwait, with a significant focus on the corporate and financial institutions sectors, as well as having a growing retail and private bank customer base.

Burgan Bank has majority owned subsidiaries, collectively known as the “Burgan Bank Group”,  in the MENAT region supported by one of the largest regional branch networks, which includes Gulf Bank Algeria - AGB (Algeria), Bank of Baghdad - BOB (Iraq & Lebanon), Tunis International Bank – TIB (Tunisia), and fully owned Burgan Bank Turkey. Furthermore, Burgan Bank has a presence in the UAE through its corporate office, Burgan Financial Services Limited.

The Bank has continuously improved its performance over the years through an expanded revenue structure, diversified funding sources, and a strong capital base. The adoption of state-of-the-art services and technology has positioned it as a trendsetter in the domestic market and within the MENA region. Burgan Bank’s brand has been created on a foundation of real values – of trust, commitment, excellence and progression, to remind us of the high standards to which we aspire. ‘Driven by You’ is the foundation on which its products and services are developed.

The bank obtained the ISO/IEC 27001: 2013 Information Security Management Systems certificate (ISMS) and was re-certified with the prestigious ISO 9001:2015, making it the one of the few banks in the GCC and Kuwait to receive such certification for the Fifth consecutive time. The Bank also has to its credit the distinction of being the only Bank in Kuwait to have won the JP Morgan Chase Quality Recognition Award for twenty consecutive years.

Burgan Bank is a majority owned subsidiary of KIPCO (Kuwait Projects Company), one of the largest holding companies in the Middle East and North Africa.

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