DUBAI- Dubai’s Roads and Transport Authority, RTA, has announced that it picked up seven Stevie International Business Awards 2020; top awards in recognising achievements and services of the business sector across the world.

Awards won by the RTA comprise two Golds, two Silvers and 3 Bronzes in the fields of rail, licencing and the media response to COVID-19. The winning of such prestigious awards adds value, weight and credibility to the superior efforts of the RTA in various fields of business.

Four of these awards went to the Rail Agency; two of them were gold and the other two were Bronze. The first of Stevie Gold Awards won was in the category of "Health, Safety and Environment Program of the Year" for the Rail Agency Quality, Health, Safety and Environment Office. The other Stevie Gold Award was in the category of the "Company of the Year – Transportation" for the Dubai Metro, Dubai Tram, and Route 2020.

The first of the two Bronze Awards won by the Rail Agency was in the category of "Customer Service Team of the Year" for the Rail Operation Team. The second was the category of "Health, Safety and Environment Program of the Year" for the CM-CIS Framework.

The Licencing Agency was named the winner of Stevie Silver Awards. The first was in the "Achievement in Product Innovation" category for the Digital Transformation of drivers licensing aimed at making a quantum shift in the service through re-engineering and streamlining processes via smart platforms. The second Silver award was in the category of "Governance, Risk and Compliance Solution" for the Road Test Automation (Smart Track) for automating the driver testing process. The practice, which is the first of its kind worldwide, cements the smart practices that contribute to making Dubai the smartest city in the world.

The seventh award was Stevie Bronze Award, which was won by the Marketing and Corporate Communication Department at the Corporate Administrative Support Services Sector, RTA. It came in the category of the "Best Use of Social Media - COVID-19-related Information".

The content broadcast related to updates of public transport schedules, and precautionary measures at customers’ happiness and testing centres. The campaigns also promoted smart apps as an alternative solution to physical distancing, sensitised the public about preventive means to halt the spread of the virus, and maintained the business continuity across the Emirate. Consequently, RTA reported an upsurge in the number of visitors to social media platforms clocking 115 percent in the Facebook, 108 percent in the website, 50 percent in Twitter, and 27 percent in the Instagram.

 

© Copyright Emirates News Agency (WAM) 2020.