Bahrain - Ebrahim K. Kanoo, the sole distributor of Toyota and Lexus in the Kingdom of Bahrain, has recently received the ASEC (After Sales Service Excellence & Certification) certificate from Toyota Industries Corporation, Japan, for implementing Kaizen Activities.
The Toyota Plaza Industrial Equipment Service division received the ASEC certificate, an excellence award, for successfully implementing the Kaizen standards inside the facility. In order to qualify for this award the branch has achieved, implemented kaizen and maintained strict guidelines related to service procedure, safety, environment, facility and other customer service functions.
Mr. Michael Goode, General Manager of Service at Toyota plaza said: "We are pleased with this new achievement, we at Ebrahim K. Kanoo believe that dedication and hard work is the key to success and with this new award we will set new standards in Bahrain."
He added:"Toyota customer service philosophy is to gain the customer trust by providing accurate repairs coupled with high level of customer care."
By achieving ASEC award, the customer service quality will be enhanced through more efficient processes and reduced service lead time.
For more information, visit Toyota Plaza in Tubli, or call 17787888, or visit www.ekkanoo.com/toyotaplaza
© Press Release 2013
