Robust capabilities will enable faster and more accurate decision-making and increase customer satisfaction
Satyam Computer Services Ltd. (NYSE: SAY), a leading global consulting and information technology services provider, announced today that it has signed a contract to implement SAP for First Holding, a leading business group that handles multiple businesses in Kuwait. The implementation will help First Holding standardize and automate business processes across its companies, which will enable faster decision making, and better products and services for its customers throughout the Middle East. In addition, the implementation of SAP's flagship enterprise resource planning (ERP) application SAP ERP will help streamline the group's various business units and prepare the company for future growth.
The one-year contract, which includes SAP's Global Solution Template, will cover all of First Holding's companies in Kuwait. Rollout of SAP ECC 6.0, along with the industry solution for engineering, construction and operation management, will take place in phases. The enhanced software will facilitate more efficient business processes across First Holding's various companies, provide timely and accurate information at different business levels, enable adoption of industry best practices, and optimize use of resources. As one of several First Holding initiatives, the SAP project is designed to improve business performance. Robust IT solutions play a vital role in the program, which was a major reason for awarding the contract to Satyam.
"As a diversified group working in multiple businesses, we needed a solution that can enhance automation of our business processes across our various subsidiaries," said Nasser Bazzi, Group IT Manager, First Holding. "We selected Satyam as our partner for the SAP implementation project because we recognized its excellence and competence, the results of years of global SAP experience, and especially in the Middle East. Satyam and SAP's solutions will support our business at all levels and bolster our efforts to sustain our leadership in both Kuwaiti and other regional markets."
The announcement follows the recent appointment of Satyam as the first SAP 'Strategic Services Partner' in the Middle East and North Africa (MENA) - an extension of its alliance with the market and technology leader in business software solutions. The partnership, which was signed in March this year, has prompted Satyam to develop SAP-focused composite solutions for industries such as automotive, retail, engineering and construction, and oil and gas. It has also led to a tripling of SAP orders in the region in the last six months. In addition to its strategic partnership in the Middle East, Satyam is a recognized SAP 'Global Partner' and a 'National' and 'Services' partner in numerous countries. It is also an 'International Offshore Partner' and a 'National Implementation Partner' for India, the US, Singapore, Japan and Australia-New Zealand.
"This strategic initiative strengthens our position as a leader in the Middle East and North Africa at implementing business-critical solutions for large organizations," said Sergio Maccotta, Managing Director, SAP MENA. "We look forward to helping First Holding make fast, accurate business decisions and deliver exceptional value to its numerous customers more effectively."
Kuwait was among the top contributors to the success of Satyam's Middle East operations amidst its efforts to expand its footprint in the MENA region. Furthermore, Satyam has witnessed an astonishing 86 per cent year-on-year growth rate in Kuwait for the second quarter of FY'09 with its Kuwait operations emerging as the third largest contributor to Middle East revenues. A review of Satyam's performance in the Middle East & Africa for the first half of FY'09 has shown impressive growth across the region as the second quarter of FY'09 saw an addition of 5 high profile customers and tripled Middle East revenues as compared to second quarter last year.
"Our ERP practice has been a primary driver of our growth, and we anticipate a significant rise in orders from Kuwait for FY '09, which poses outstanding opportunities for us to further expand our operations in Kuwait. This contract with First Holding reiterates not only our capacity to address the specific needs of a large-scale company, but also underlines the upshot of our strategic partnership with SAP and our expertise in implementing industry-leading SAP solutions," concluded Virender Aggarwal, Director and Senior Vice President, Satyam - Asia Pacific Middle-East, India and Africa Operations.
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About SatyamSatyam (NYSE: SAY), a leading global business and information technology services company, delivers consulting, systems integration, and outsourcing solutions to clients in 20* industries and more than 65* countries.
Satyam leverages deep industry and functional expertise, leading technology practices, and an advanced, global delivery model to help clients transform their highest-value business processes and improve their business performance. The company's 52,865* professionals excel in engineering and product development, supply chain management, client relationship management, business process quality, business intelligence, enterprise integration, and infrastructure management, among other key capabilities.
Satyam development and delivery centers in the US, Canada, Brazil, the UK, Hungary, Egypt, UAE, India, China, Malaysia, Singapore, and Australia serve 690* clients, including 185* Fortune 500. For more information, see www.satyam.com. *As of September 30, 2008
Satyam in Middle East and Africa
Leading IT Services Organization servicing the Middle East and African markets
Significant presence in Dubai, Saudi Arabia, Kuwait, Qatar, Abu Dhabi, Oman, Bahrain, Jordan, South Africa and Kenya
Global Solutions Center in Egypt
Competency across diverse industry segments
Customer base in Middle East and Africa includes over 196 high profile organizations
Completed over 200 Project full Life Cycles
Over 750+ consultants on site in the region
Multilingual and Local Project Teams
First Holding is considered one of the leading business groups in Kuwait, with multiple businesses within the real estate, contracting, engineering, hospitality, general trade and contracting industries. With almost 84 years in the business, First Holding has gathered a wealth of experience within the rapidly growing economies across the GCC region. Motivated by the inspiration provided by its founder, the group has grown, diversified, reorganized and consolidated to meet the needs of its extensive client base in the region.
For more information, please contact:
Wael Merhi
Satyam Computer Services Ltd.
P.O. Box 30810
Dubai
UAE
Office: +971-4-3911700
Fax: +971-4-3911713
© Press Release 2008
