Oman Air's Chief Executive Officer, Wayne Pearce, has presented the airline's revenue accounting staff with IATA Diplomas in Revenue Accounting and Control.
The diplomas were awarded following a series of intensive training courses, delivered by IATA Training, which covered Basic Passenger Fares and Ticketing, Passenger Revenue Control (Initial level), Advanced Passenger Proration and Passenger Interline Accounting and Control. 23 Revenue Accounting staff attended the courses, in which the majority were young Omani nationals.
Wayne Pearce commended the diploma graduates on their achievement, saying:
"We would like to congratulate everyone from Oman Air's revenue accounting team who has attained this qualification and to thank them for their hard work and commitment.
"With the introduction of electronic ticketing, there have been considerable changes in IATA tariff and ticketing rules and it is vital that our staff understand and reflect those changes in their day-to-day work. The diplomas that our staff have achieved confirm that their knowledge and skills are of the highest standard and each member of the team will play an important role in ensuring Oman Air's continuing success."
IATA trainers conducted the courses in two batches of five days each, between April and September 2011, and each course was timed to minimize disruption to the operation of Oman Air's Revenue Section. Course materials were provided by IATA and Oman Air provided the training facilities, as well as the travel and accommodation for the trainers.
Pearce added:
"The success of these courses and the outstanding achievements of our Revenue Accounting staff underline Oman Air's commitment to delivering the highest quality in all aspects of our operations, and to investing in the career development of all our employees.
"Oman Air's appointment of IATA further demonstrates our determination that our staff should benefit from the best available training and support.
"The depth of knowledge provided by IATA's trainers, combined with a range of practical exercises, have increased understanding of a number of new concepts and have helped our staff to gain new perspectives and perform more effectively. We are very proud of what every member of the Revenue Accounting team has achieved."
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About Oman Air
Oman Air is the flagship carrier of the Sultanate of Oman and an Official 4 Star Airline (Skytrax 2011). Founded in 1993, the airline has since witnessed massive growth and has played a major role in making Muscat an important traffic hub in the Middle East, supporting the commercial, industrial and tourism sectors.
The airline currently operates direct international flights from Muscat to Gulf destinations, such as Abu Dhabi, Bahrain, Doha, Dubai, Jeddah, Riyadh, Dammam and Kuwait, as well as Cairo, Beirut and Amman within the wider Middle East region.
In addition, Oman Air flies to ten destinations in India (Mumbai, Chennai, Kochi, Thiruvananthapuram, Hyderabad, Delhi, Lucknow, Bangalore, Kozhikode and Jaipur), Chittagong in Bangladesh, Karachi, Islamabad and Lahore in Pakistan, Kathmandu in Nepal and Colombo in Sri Lanka. Furthermore, Oman Air flies to the Maldives, Bangkok in Thailand and Kuala Lumpur in Malaysia and operates services to Zanzibar and Dar Es Salaam in Tanzania.
Its European destinations are London, Milan, Munich, Frankfurt, Paris and Zurich.
Codeshare partnerships with British Midland International (bmi) and Malaysia Airlines extend Oman Air's network to include Hong Kong, Singapore, Kota Kinabalu, Langkawi and Penang, as well as Manchester, Belfast, Edinburgh and Aberdeen in the UK.
Oman Air's fleet currently consists of four Airbus A330-200s, three Airbus A330-300s, 15 Boeing 737-700s/800s, two Embraer E175s and two ATR 42s. Two further Embraer E175s are on order, with an option of a further five.
Oman Air has just confirmed an order for 6 Boeing 787 Dreamliners, which are scheduled for delivery in 2015.
Oman Air's outstanding aircraft interiors include its First Class Mini Suite, which provides each of the six First Class passengers with direct aisle access and converts to the longest lie-flat seat in the skies. The A330's 20 award-winning Business Class seats each provide direct aisle access, ample storage space and the latest technological amenities. Economy Class seats offer adjustable head and leg rests, together with surprising amounts of leg and elbow room. A state of the art in-flight entertainment system features individual seatback screens, audio and video on demand and live satellite TV. In addition, Oman Air has pioneered both mobile telephony and Internet connectivity on board its flights and this is available in all three classes.
Superb new First and Business Class lounges have been opened at Muscat International Airport, featuring elegant and tranquil relaxation areas, complimentary spa treatments and à la carte dining. A lounge-to-aircraft limousine service has also been launched for First Class passengers at Muscat.
Oman Air's commitment to quality, comfort and a seamless passenger experience has resulted in international acclaim, including: Best Business Class Seat in the World and Service Excellence, Middle East (World Airline Awards 2011); Best Luxury Airline, Middle East (Business Destinations Awards 2011); Technological Innovation of the Year (Aviation Business Awards 2010); as well recognition in the TravelPlus Amenity Bag Awards 2010 (three Gold, one Silver), the Cellars in the Sky Awards 2010 (Silver), the KLIA Awards 2011, the 2009 Vision Awards (one Silver, one Bronze) and the Travel Industry Club Awards 2010 (Silver), TTG Travel Award 2011 as "Commended Airline of the Year", "Best In-flight Connectivity & Communications" award in The 2011 Passenger Choice Awards in Seattle USA, The Airline of the Year Award at France's Lauriers d'Or du Voyage d'Affaires, Top Resa 2011.
www.omanair.com
© Press Release 2012
