Invitation-only service for ultra high net worth clients, offering tailor-made wealth management solutions and bespoke services and products, Exclusive Wajaha Centres opened in Abu Dhabi, Dubai and Sharjah, Wajaha account holders offered range of exclusive benefits, including specially designed debit and credit cards, savings programmes and international concierge services, Bank rolls out its Retail segmentation strategy catering to customer segments based on profile, lifestyle and relationship with DIB
Dubai Islamic Bank (DIB) announced today the launch of Wajaha, a distinguished Wealth Management service for ultra high net worth individuals. Tailored to meet the distinct needs of the ultra high net worth clients, Wajaha is an invitation-only service that offers unparalleled advantages, from unique financial products to personal relationship managers, offered within a private setting in exclusive Wajaha Centres in Abu Dhabi, Dubai and Sharjah.
Wajaha Members are offered a range of personalised benefits including a specially designed Wajaha Infinite Debit Card, a diamond-studded Al Islami Infinite Credit Card offering high credit limits and an array of additional value-added services; as well as preferential financing terms through Wajaha Home and Auto Finance. In addition, Wajaha Members have access to the Wajaha Takaful Savings Programme, with the peace of mind that comes with secure, Sharia-compliant savings.
Wajaha account holders get free access to airport lounges in 600 airports worldwide, and can also benefit from an International Concierge Service, available 24 hours a day, seven days a week. Staffed by professional service advisors trained to meet the needs of Wajaha clients, the concierge service is available in more than 400 cities in 120 countries worldwide. Wajaha clients also enjoy specialised travel insurance, roadside assistance, exclusive travel offers and secure cash delivery/pick-up services.
"We are extremely pleased to announce the launch of Wajaha, the latest initiative of Dubai Islamic Bank, which has been carefully designed to meet the specific needs of our ultra high net worth customers," said Abdulla Al Hamli, Chief Executive Officer, Dubai Islamic Bank.
"The launch of this exclusive service is in line with the bank's overall Retail Banking strategy, which examines each customer's entire relationship with us, and offers solutions that best meets their needs," he said.
"In this period of global financial uncertainty, wealth preservation has become even more important, underlining the criticality of sound financial advice and solid relationships" said Dr. Adnan Chilwan, Chief of Retail and Business Banking, Dubai Islamic Bank. "Wajaha has been designed to address all the priorities of ultra high net worth individuals in today's fast-paced, global environment, based upon the safety and security of banking with Dubai Islamic Bank."
"Our tailor-made Wajaha services include Islamic investment products that are carefully structured to offer competitive, secure returns and a range of flexible benefits," he added.
The launch of Wajaha has created an elite tier for ultra high net worth individuals, who are invited by the bank to enjoy the best products and services. Affluent clients enjoy the bank's Al Islami Private Banking programme, while all other Dubai Islamic Bank clients participate in the bank's award-winning retail banking programme, with an unrivaled suite of Islamic products and services.
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About Dubai Islamic Bank:
Dubai Islamic Bank (DIB), established in 1975, is the first Islamic bank to have incorporated the principles of Islam in all its practices and is the largest Islamic bank in the UAE. DIB is a public joint stock company, and its shares are listed on the Dubai Financial Market. The bank enjoys a reputation as a leader and innovator in maintaining the quality, flexibility and accessibility of its products and services.
The bank currently operates 61 branches in the UAE. As part of its expansion plans announced in early 2009 and in line with its aim to ensure customer satisfaction through accessibility, DIB will increase its nationwide network to 64 branches by the end of this year. In addition to regular, full-service branches, DIB is also planning to launch Express Banking Centres, which will provide fast, efficient services to DIB customers at various convenient locations like shopping malls, hypermarkets and megastores
By the end of 2009, DIB forecasts that the bank's total customer base will increase by approximately 15 per cent, reaching some 900,000 customers, while its retail assets business will grow by approximately 20 per cent.
DIB has been proactive in creating partnerships and alliances at both the local and international level. The bank has established DIB Pakistan Limited, a wholly owned subsidiary. DIB has also opened its first representative office in Turkey to enhance its access to that market. DIB has also acquired a stake in Al Khartoum Bank and in Emirates and Sudan Bank, as well as contributing to the launch of Jordan Dubai Islamic Bank.
DIB has won the respect of its peers around the world for many years, and its leading position has been reaffirmed by the 34 awards that it has won in 2008 across diversified areas within banking, be it retail, corporate or investment banking. The bank was recently named "Best Islamic Bank" for the 4th consecutive year by Banker Middle East magazine. DIB has also received many awards from international organisations, such as the prestigious "Bank of the Year" award from The Banker (Financial Times), along with prestigious accolades from UK-based Euromoney and NY-based Global Finance magazines.
For further information, please contact:
Nicholas Nesson
Ghaleb Zeidan
Gunjan Chaurasia
ASDA'A Burson-Marsteller
Dubai, UAE
Tel: 971-4-3355969
Fax: 971-4-3356080
E-mail: n.nesson@asdaa.com
E-mail: g.zeidan@asdaa.com
E-mail: g.chaurasia@asdaa.com
© Press Release 2009
