Muscat, 05 August 2015: In recognition of its outstanding performance in the execution of commercial and financial payments in U.S. Dollar, BankDhofar has received the prestigious 'Straight-Through-Processing (STP) Excellence Award' from CITI for the Bank's 97%+ treasury payments STP rate.
CITI presents the STP Award annually to banks and financial institutions that showcase exceptional quality and also meet the highest global standards for automatic processing of international payments in U.S. Dollar. Earlier this year BankDhofar was presented another STP Award for automatic processing of international payments in Euro by the Germany-based Commerzbank.
The accolade was handed over to Kamal Al Marazza, Chief Wholesale Banking Officer, by Mohamed Al Hammadi, Vice President of Correspondent Banking Group at CITI, at BankDhofar Head Office in CBD area, and was attended by Bashir Said Al Subhi, BankDhofar AGM -Treasury & International Banking, and Cynthia Oueiss from CITI.
Upon receiving the award, Kamal Al Marazza, Chief Wholesale Banking Officer, said in a comment: "We are very delighted to receive such a prestigious award, and we are proud to see BankDhofar leading the market in e-channels convenience and security of financial payments in foreign currencies. We at BankDhofar are committed to offer best customers experience, and we work to ensure that our transfers are instant, less costly, and simple. That, for sure, makes banking with us more convenient, faster and easier."
Aspiring to be the best bank in the Gulf, BankDhofar has directed all its efforts and resources towards these objectives. Today it is considered one of the best banks in the region, catering for customers' needs and requirements, and setting the standards for the best customers experience within the banking industry in the Sultanate through creative solutions and innovation.
The combination of the thorough vision of the bank's executive management, the comprehensive operational strategy that revolves around following best international banking practices and providing best customer experience, as well as commitment to community development and contribution to the growth of the national economy, placed BankDhofar on top of the list of best banks in the region. In 2015 alone, BankDhofar received a number of prestigious awards from leading international organisations, including 'STP Award 2014' by Commerzbank, Germany, 'Best Mobile E-Commerce Bank 2015' and 'Best SME Bank Oman 2015' by Global Banking & Finance Review, 'Islamic Bank of the Year - Oman 2015' by The Banker, 'Best Mobile Banking Oman 2015' and 'Best Islamic Window - Maisarah, Oman 2015' by International Finance Magazine (IMF), 'SME Bank of the Year - Oman' and 'Website of the Year - Oman' in the ABF Retail Banking Awards 2015, 'Oman Domestic Project Finance Bank of the Year' and 'Oman Domestic Cash Management Bank of the Year' in the ABF Wholesale Banking Awards 2015, 'Best Branch Automation Project in Middle East 2015' by The Asian Banker.
Visit BankDhofar official website www.BankDhofar.com to learn more about their convenient products and services, in addition to social media channels: Facebook www.facebook.com/BankDhofar, Twitter (@BankDhofar), Instagram www.instagram.com/BankDhofar
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Press Release 2015
