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UAE-based facilities management services provider, Emrill, has been awarded a five-year contract by logistics giant, Aramex. The scope of the contract includes mechanical, engineering and plumbing (MEP), housekeeping and specialist services across the company’s seven facilities in Abu Dhabi and Dubai.
Emrill will mobilise a team of 73, including management and housekeeping staff. The team will be responsible for delivering a comprehensive range of MEP services, including firefighting and maintenance of chillers and building maintenance systems. The company will also carry out façade cleaning, a service added to Emrill’s range earlier in 2020. Housekeeping services will be delivered within office and warehouse environments.
Stuart Harrison, Emrill’s CEO, said: “We are delighted to embark on this new partnership with Aramex, one of the region’s largest logistics providers. We understand the criticality of the services offered by Aramex. Logistics and the requirement for goods to be moved efficiently have become more important than ever before for many companies and individuals, as we face the challenges of a global pandemic, including movement restrictions and reduced travel.
“This contract marks our most significant win within the logistics sector, which we have identified as a key growth area for the business. Partnering with Aramex, we will work hard to bring the latest technology, efficiencies and sustainable practices to deliver services and ensure world-class standards are met within all Aramex’s facilities.”
Commenting on the new contract, Ahmed Marie, general manager of Aramex in the UAE, said: “Health and safety of our employees, customers and end package recipients remains a top priority for Aramex. Our partnership with Emrill will allow us to continue our operations with utmost confidence as we intensify efforts to ensure a well sanitised work environment.
“During this challenging period, Aramex continues to find solutions to optimise costs and improve operational efficiencies of our physical assets. The agreement with Emrill will support us, not only in realising cost savings, but also increasing our productivity to affirm our commitment to providing safe and essential services to customers.”
Servicing a built-up area of over 138,000 square-metres across seven locations in the UAE, Emrill will deploy teams in Dubai Logistics City, Umm Ramool, Al Quoz, Mussafah and Abu Dhabi Airport Free Zone.
Emrill’s CFO, Sam Emery, explained the importance of creating value partnerships and how Emrill’s approach resulted in the contract win: “During the bidding process, we placed a real emphasis on not only providing world-class services but also on the practical steps we would take to become a valued partner. We believe collaboration is key in building and maintaining successful client partnerships, and our business development team worked closely with Aramex to ensure we met all of the contract’s requirements while remaining competitively priced and conscious of the budget.”
In addition to providing integrated hard and soft facilities management into the country’s logistics sector, Emrill also delivers services within some of Dubai’s most prominent buildings and master communities, including Dubai Marina and Downtown Dubai.
For more information, please contact Christina Bostock at IHC: christina@ih-c.com
About Emrill
Emrill Services LLC is a multi-award-winning integrated facilities management provider in the UAE, providing a full range of hard and soft FM and manned security services with innovative solutions tailored to support its clients, including cutting-edge energy solutions and real-time performance management systems. Emrill commands an exceptionally high level of client retention and has enjoyed continuous growth since its formation.
As an industry leader, Emrill helps organisations shape environments and create great places to live, work and visit while achieving their commercial goals through providing a range of highly effective FM solutions. Sectors serviced include residential, commercial, industrial and master communities, as well as industries as diverse as aviation, healthcare, retail, hospitality, education and leisure. Emrill’s mission to be the region’s preferred facilities management partner is being achieved by providing quality services, ensuring safety and building trusted relationships based upon mutual values. Emrill strives for excellence through embracing innovation and empowering its people to be their best through a strong commitment to education and development and employee welfare.
Emrill was highly commended in the Overall FM Company of the Year category in 2020’s Facilities Management Middle East Awards in addition to winning this award five times in nine years. Demonstrating commitment to its key pillars, Emrill also won the Engineering award for the third time as well as the Health and Safety award. Its commitment to helping its employees to professionally develop was evidenced by the company being awarded Facilities Manager of the Year and Young Facilities Manager of the Year awards. The company was also highly commended in the Facilities Management Executive, Unsung Hero and Education and Development categories. Building on this success, Emrill was also awarded Best Maintained Washroom and Excellence in Training at the 2019 MECHF Awards, as well as the Best Client-Contractor Partnership award, attesting to its track record of quality service delivery and client satisfaction.
As the first FM company to be awarded the Dubai Chamber CSR Label for its sustainable and responsible corporate practices, the company has now held this title for eight consecutive years.
Operating to the highest international standards, Emrill is ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 41001:2018, NICEIC and BICSc accredited. Clients are fully supported through modern IT infrastructure, dedicated client managers and a 24-hour call centre, and also benefit from the newest technology, industry-leading techniques and latest equipment releases consistently delivered through Emrill’s ongoing Innovation and Future Ready Programme.
To learn more, please visit www.emrill.com
© Press Release 2020
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