Abu Dhabi: February 20, 2012: Abu Dhabi Distribution Company (ADDC), an entity of Abu Dhabi Water and Electricity Authority (ADWEA) and works as the sole water & electricity services provider in Abu Dhabi and its dependencies, and Lulu International Exchange, a leading monetary exchange service provider in the Middle East, have joined hands to launch a single window whereby the ADDC's customers can remit their water & electricity bills at any of the LuLu International Exchange branches.
Mohammed Bin Jarsh, ADDC Deputy Managing Director and Adeeb Ahamed, Lulu International Exchange CEO, signed the agreement in a press conference organized yesterday, Monday, February 20, 2012 at ADDC Main Office with the attendance of top officials from both sides and media people. The new services will allow consumers experience an ideal situation of paying their water and electricity bills without delay, as the accessibly located branches will empower the consumers to drop in and easily pay out their bills on a timely basis.
Speaking on the occasion, Mohammed Bin Jarsh, said that; "This agreement comes as a part of our efforts to put in force the directives of Abu Dhabi Government and ADWEA aimed at providing high quality water and electricity services to keep pace with the upward trend in population and economic growth the Emirate has witnessed throughout the last few years". He added; "Such hassle-free services will help us to reduce queue time at ADDC's customer services centers considerably". Adding; "It is important to note here that no additional charges will be levied on our customers in return of availing themselves of the new services, they have only to pay the amount of money stated in their bills as it is FREE of charge service".
"We are honored to be join hands with ADDC in providing customers with tension-free environment to pay their water and electricity bills. We have mutually created a platform exclusively for the Abu Dhabi residents facilitating them to abate their bills at easily accessible points of contact." said the CEO Adeeb Ahamed, LuLu International Exchange.
For more than a decade, the Abu Dhabi Distribution Company (ADDC) is responsible for distributing high quality water and electricity services to all customers in the Emirate of Abu Dhabi (Excluding the Al Ain Region). ADDC's core business involves planning, designing, construction and operation of the Abu Dhabi Water and Electricity distribution network to ensure customer satisfaction.
LuLu International Exchange has already marked its leading footprint in the money exchange business in the Middle East. It has been a source of relief for the millions of expatriates who are provided with prompt and quality financial services. The company strongly abides by the Vision of being the principal financial service retailer in foreign exchange and micro payments. It has now, become a one stop payment solution provider both for the corporate and individual customers.
ADDC is a public joint stock company that provides regulated service with revenues allowed by the Regulation and Supervision Bureau (RSB). ADDC's license is subject to price control periods established every few years. ADDC has earlier launched new water and electricity bills payment methods by using credit cards through logging in to ADDC's website; www.addc.ae, the Abu Dhabi Government Portal; www.abudhabi.ae, IVR system by dialing toll-free; 8002332, ATMs of some authorized banks and through Emirates Post offices. ADDC company aims to develop, maintain and operate a safe, efficient and economical water and electricity distribution system in Abu Dhabi.ADDC values in delivering commitment to customers, ethical behaviour and integrity, commitment to employees and excellence in day-to-day work with team work and trust.
LuLu International Exchange provides a variety of financial services and the portfolio consists of Bank Transfers, SWIFT Transfers, DD Issuance, Western Union Transfers, Credit Card Settlement Services and so on. The company provides exclusive value added services for the general public which includes Mawaquif services, WPS (Wage Protection System), National Bond Schemes, Phone top ups services to add a few. LuLu International Exchange has been evolved from its parent company 'LuLu Group International' which is well known and recognized in the Middle East. This reputational background drives the customers to avail the financial services of the company with utmost trust and belief. The company is based in Abu Dhabi, U.A.E and has global operations expanded with 33 branches. In the coming years, company plans to take across continents which include strong operations in every GCC country, consolidation of operations in India and a presence in Africa, Far East and Europe.-Ends-
© Press Release 2012



















