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APM Terminals Bahrain initiates digitization of port services for an enhanced customer experience
Khalifa Bin Salman Port, Hidd, Bahrain. APM Terminals Bahrain, the operator of Khalifa Bin Salman Port (KBSP), is embarking on digital transformation of the port with a new General Cargo Terminal Operating System (GC-TOS) to optimize operational efficiency and customer experience. The new system, which will initially focus on digitizing KBSP’s maritime services followed by General Cargo and Billing, will be key to driving greater transparency and turnaround times, resulting in faster and efficient cargo flow at the Kingdom’s world-class commercial port.
The implementation of the GS TOS is a critical first step by APM Terminals towards digital transformation to improve the management data between the port, cargo owners, shipping lines and other stakeholders. With this, the planning capabilities of the port will get enhanced through a centralized information portal including cargo booking and movement, documentation, pre-arrival notifications to name a few. This will further facilitate immediate improvements in terminal productivity and customer service.
According to Mark Hardiman, CEO/Managing Director of APM Terminals Bahrain, “The rapidly changing maritime landscape calls for continuous investments and transformations in port operations and logistical solutions, to satisfy customer requirements and growing general cargo volumes. Integrating digital solutions into our transshipment operations will help catalyze the collaboration and coordination among the many stakeholders and help us to manage activities at the quay, yard and gate.”
“Most importantly, it will maximize efficiencies for the entire supply chain providing stakeholders real-time data and insights, transparency and reliability; creating business value for them. This will further increase port’s competitiveness helping KBSP achieve its ambition of becoming the region’s leading transshipment centre of the Upper Gulf.”
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APM Terminals Bahrain
APM Terminals Bahrain, the operator of the state-of-the-art Khalifa Bin Salman Port (KBSP), connects Bahrain to the world through its highly efficient operations and modern infrastructure, empowering businesses to fulfill consumer needs.
The company is a JV between APM Terminals International BV & YBA Kanoo Holdings of Bahrain. Through its multi-purpose and modern port facilities, APM Terminals Bahrain plays a key role in facilitating external trade and marine services through container terminal activities, general cargo, RoRo, cruise and related port services, thus contributing significantly to Bahrain’s economic growth.
With world headquarters in The Hague, Netherlands, APM Terminals is the leading global port and inland services company, with a core expertise in the design, construction, management and operation of ports, terminals and inland services. A part of the A.P Moller – Maersk Group, the company’s portfolio includes a Global Terminal Network of 20,600 professionals with 72 operating ports and terminal facilities and over 140 Inland services operations spread over 69 countries.
Contact Information
Ramla AlHaddad
Commercial Officer
APM Terminals
Hidd, Bahrain
Office +973 1736 5559
Mobile +973 3888 5539
Ramla.Alhaddad@apmterminals.com
© Press Release 2017
