ArabFinance: EgyptAir Tourism and Duty Free signed an agreement with IBM to leverage the capabilities of IBM Cloud as well as other services, according to a March 10th emailed press release.
This will help in modernizing EgyptAir Duty Free back-end operations while hosting its SAP Travel Retail System. The passengers will be able to make all payment transactions through a secure point of sale that is part of IBM Cloud infrastructure.
The airline company will benefit from IBM Watson Assistant, an artificial intelligence virtual agent, to transform the shopping experience of EgyptAir travelers.
State-owned EgyptAir signed a cooperation agreement with Orange Egypt last month to offer new services for the clients of both firms.
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