UAE telecom operators, Etisalat and du, were instructed by the country's Telecommunication Regulatory Authority (TRA) to discontinue their 'pay-per-use data plans - unless this is "explicitly requested" by the consumers.

The TRA announced on its official Twitter account on Thursday: "In order to protect the subscribers from excessive charges of the service "Pay-per-use data", TRA instructed the operators (@dutweets and @etisalat ) to discontinue this service unless the subscriber explicitly requests it from the operator."

Data-on-demand is both offered by Etisalat and du to allow their respective subscribers to pay by the minute access to mobile data. The process is simple to subscribe to the offer: just dial a certain number and start getting the data-on-demand service. But the downside is, should the user forget to unsubscribe or stop the service, he/she will still be charged by the operators.

Meanwhile, Etisalat has sent a text message to its subscribers saying: "Great news! No more bill shocks on data! To prevent unexpected charges, pay-as-you-go data has been blocked from 1st July 2019. For on-demand mobile internet, please dial *800# and use Play on Demand for only 5 fils/min."

Khaleej Times is awaiting further details TRA on its instructions to the telecom operators.

 

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