19 May 2010
Record Number of Customers Benefit from New Features, Advanced Technology, and Strong GRC Capabilities to Get a Head Start on the Economic Recovery

Dubai, UAE: Epicor Software Corporation today announced that Epicor iScala 2.3 SR2, released late last year as one of the broadest releases in the history of the Epicor iScala product line, has been shipped to over 200 customers in the EMEA region (Europe, Middle East and Africa), and to another 50 customers outside of EMEA. This is the most rapid and wide spread deployment of a new Epicor iScala release.

Designed for global business, the release features the extended functionality organizations need today in order to prepare to take advantage of the return to market recovery and growth. It includes significant new capabilities for improved business and hardware scalability with support for over one billion transactions per year, one hundred thousand different account posting rules and new support to scale out with additional cheep hardware to enable improved system response time and data throughput. To support businesses the strong GRC (Governance, Risk, and Compliance) functionality helps to minimise the risk of financial penalties and waste less time and resources on compliance matters.

"Part of our 'protect, extend and converge' strategy, the latest version of Epicor iScala offers a robust platform for business growth while driving down cost to help companies cope with regular changes in local business requirements," said Adam Prince, senior director product marketing for Epicor.

Another new feature is the new iScala Template Tool. With this tool organizations can simplify their compliance monitoring by quickly creating templates that identify the business critical data, including security roles and permissions, system parameters, feature activations and company data (e.g. standard item codes, suppliers, accounts or customers). Any company within the organization can then be compared at any time against the template creating a quick way to identify changes and issues that may need follow-up investigation. The Compare & Enforce version of the tool goes one step further, enabling administrators to select template discrepancies and then reset the live system back to the default template values. 

Al-Rehab Equipment and Machinery Co. Ltd., the sole agent of Volvo Construction Equipment in the Kingdom of Saudi Arabia, has been using Epicor iScala solutions for over four years in the Middle East, and decided to upgrade to the latest version because of its extended security features. "We have already realized a number of benefits with Epicor iScala, such as streamlined local accounting processes and better operational control due to running a single data source across applications," said Mahmoud Shawky, ERP manager for Al-Rehab. "It was therefore a natural choice for us to upgrade and we are delighted with the new features. We also notice that the speed of the system has greatly improved - a clear bonus when you work with large amounts of data."

"With long experience of doing business in the variety of markets that exists in the EMEA region, we are well placed to advise organizations on how to turn overhead and cost into control and insight," said Prince. "We focus on supporting businesses as they grow and change, and with the improved business scalability that this latest release offers, organizations can plan for future growth in a controlled and managed manner, with demonstrable return on investment.

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About Epicor Software Corporation
Epicor Software (NASDAQ: EPIC) is a global leader delivering business software solutions to the manufacturing, distribution, retail, hospitality and services industries. With 20,000 customers in over 150 countries, Epicor provides integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and enterprise retail software solutions that enable companies to drive increased efficiency and improve profitability. Founded in 1984, Epicor takes pride in more than 25 years of technology innovation delivering business solutions that provide the scalability and flexibility businesses need to build competitive advantage. Epicor provides a comprehensive range of services with a single point of accountability that promotes rapid return on investment and low total cost of ownership, whether operating business on a local, regional or global scale. The Company's worldwide headquarters are located in Irvine, California with offices and affiliates around the world. Epicor in Middle East & North Africa has more than 400 customers across United Arab Emirates (UAE), Saudi Arabia, Bahrain, Qatar, Kuwait, Oman, Jordan, Lebanon, Egypt, Morocco, and Yemen. For more information, visit www.epicor.com.

Epicor is a registered trademark of Epicor Software Corporation. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

*Saudi Arabia Business Forecast Report, Published: February 26 2010 Quarterly by Business Monitor International.

Contacts:        
Suhail Shaikh                                                 
Adfactors PR FZ LLC     
+971558847736     
suhail.shaikh@adfactorspr.com             

May Rempis
Adfactors PR FZ LLC
+971502958292     
may.rempis@adfactorspr.com

© Press Release 2010