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Muscat: Aiming to ensure the best banking experience and to provide banking services to all members of society, BankDhofar has repositioned its products, services and financial solutions to suit the lifestyle of each customer. This step will ensure that BankDhofar's innovative services and products cover all segments of the society including children, youth, ladies, expats, and priority banking customers.
Elaborating on that, Abdul Hakeem Omar Al Ojaili, CEO of BankDhofar said: "In line with our vision to achieve financial inclusion, we have extended our services and products to cover a wider segment of the society to include every individual. The new bundles of offers and services are well designed to exceed the expectations of our customers, whether they are children, youth, women, expats, or priority banking customers.”
In addition to the special prizes in the Savings Scheme draws, the Bank provides services and offers that are designed to suit the needs of each customer based on their segment. The Bank also provides customers with chances to win in "Double Your Salary" scheme, for customers who are transfer their salary to BankDhofar.
“At BankDhofar we are always keen to cater to the needs of all our customers, thus, we are providing each one of them with unique services and features that are tailored to suit their lifestyle. Because we understand that the financial needs of our customers differ based on their needs, our team has exerted its efforts to reposition our products and services and to provide unique offers and features to each customer. We are confident that our customers will see and feel the difference and they will enjoy banking with us" Dr. Tariq Taha, Chief Retail Banking Officer at BankDhofar added.
For Al Riadah Priority Banking Services customers, BankDhofar provides dedicated relationship managers, and a unique range of banking products and services including; exclusive benefits with Al Riadah Visa Infinite Debit Card, Visa Signature Debit Card, Visa Infinite Credit Card, and MasterCard Platinum Credit Card. Customers will also enjoy access to airport lounges across the world, concierge services, the finest hospitality and shopping experience in addition to zero-minimum balance charges, housing loan with zero processing fees, locker facility, higher daily withdrawal limits on ATM up to OMR 1500. Additionally, the Bank has a dedicated branch for Al Riadah Priority Banking customers at Royal Opera House.
The all-new Al Rifa Special Banking Services, provides a unique range of banking products and services that are tailored to suit the unique lifestyle of affluent customers. They may enjoy the privileges of Platinum Debit & Credit cards and access to airport lounges across the world in addition to deriving maximum value from Master Card Buy-1-get-1 offers across merchants. To ensure their utmost convenience, the Bank provides Al Rifa Special Banking Services housing loans with a quick processing time, attractive rates on Long Term Deposit for Retirement, among other exclusive services and features.
BankDhofar provides ladies customers various features including; customized debit card with a host of benefits, customized Visa Classic credit cards with exclusive offers and benefits, children's Long Term Deposit Education Plan which is linked to their account, and attractive car insurance rates. Ladies customers will have the privilege of priority to serve feature in select branches. Additionally, Youth customers may enjoy exclusive offers with BankDhofar cards, access their account on the go through Mobile Banking App and conduct their banking transactions at their convenience 24/7, in addition to having access to a wide network of digital channels such as ATMs & Cash Deposit Machines 24x7.
For expatriate customers, the Bank provides competitive rates for remittances using Ripple through BankDhofar Mobile Banking App. They may also benefit from instant International Money Transfer Service from Western Union through BankDhofar's Mobile Banking App. Expatriate customers may open an account from any branch across the Sultanate, and enjoy exclusive offers with BankDhofar cards, access a wide network of ATMs & Cash Deposit Machines 24x7, attractive insurance solutions, among other benefits and features.
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