NBK mobile banking app allows transferring student allowance without the need to visit the branch

NBK is keen to provide the most advanced technologies and digital banking services, as part of its endeavors to meet all its customers' needs

  
Hala Al Shoaibi, Head of Digital Service Quality Management, NBK

Hala Al Shoaibi, Head of Digital Service Quality Management, NBK

  • Al-Shoaibi: We are committed to provide an array of digital banking services that meet the needs of our customers from different ages and segments
  • NBK has a huge technological infrastructure enabling us to provide top-notch digital services for a richer banking experience

National Bank of Kuwait (NBK) is keen to provide the most advanced technologies and digital banking services, as part of its endeavors to meet all its customers’ needs. To this end, the bank focuses on updating NBK Mobile Banking App continuously, by adding more services enabling customers to make all their transactions anytime, anywhere.

In this context, NBK recently added a number of outstanding services to the App, the latest of which is allowing transferring student allowance, without the need to visit the branch, using NBK Mobile Banking and NBK Online Banking.

In line with its strategy to digitize key banking transactions, NBK enabled customers to apply for a loan or credit card, open bank accounts and deposits, update their contact information electronically- all using NBK Mobile Banking App.

Also, to allow customers manage their accounts in a secure and convenient manner, NBK introduced NBK Push Notifications, enabling them to receive instant alerts 24/7, whether inside or outside Kuwait, once the service is activated by selecting “Notification Subscription” in the App menu.

Furthermore, in line with its commitment to provide the most advanced digital payment solutions to its customers, NBK added many mobile payment services, mainly including Samsung Pay, which was introduced for the first in Kuwait, allowing customers to link their cards with Samsung smartphones. NBK Mobile Banking App also provides various digital payment solutions for paying bills and monthly obligations, in addition to money transfers through the App, and NBK Quick Pay, whose limit was increased to KD 3,000 daily, and KD 10,000 monthly.

In addition to Bill Split where you can split the bill up to 20 people in easy and simple steps.

Commenting on the continuous updates introduced on NBK Mobile Banking App, Hala Al Shoaibi, Head of Digital Service Quality Management, National Bank of Kuwait said: “We are committed to update NBK Mobile Banking App continuously, to help us provide a full-spectrum of digital banking services that meet the needs of our customers from all ages and segments, and allow them make their transactions quickly and easily, anytime, anywhere.”

“We promise our customers more services and updates that contribute to enrich their banking experience, capitalizing on our huge technological infrastructure that supports our provision of top-notch digital services, especially through NBK Mobile Banking App, whose services we always strive to update,” Al-Shoaibi added.

Al-Shoaibi stressed that NBK is keen to encourage customers to opt for and rely on digital channels for all their transactions and payments.

Through NBK Mobile Banking App, NBK aims to provide customers with a secure way to manage their money easily at any time, as it allows them to make different banking transactions including opening a new account, viewing transactions made on account and credit cards, viewing NBK Miles Points and NBK Rewards Points balance, paying credit card dues and different e-bills, locating NBK Branches and NBK ATMs/CDMs all over Kuwait, as well as requesting account statement, checkbook and other services.

The App also includes a variety of advanced services including managing cards while traveling, increasing the monthly transfer limit, and updating contact details; making it the ideal travel companion.

NBK Mobile Banking App is available in both Arabic and English for iPhone®, iPad®, iPod Touch® , Huawei and Android® devices, as well as for Apple Watch and Android Wear smartwatches.

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