Customer Centric Arabian Automobiles launches AWRGold Membership Program

Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan, INFINITI and Renault in Dubai, Sharjah and the Northern Emirates, has announced the launch of its new AWRGold Membership Program with vehicle pick up and drop off service

  
Customer Centric Arabian Automobiles launches AWRGold Membership Program

Dubai: Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan, INFINITI and Renault in Dubai, Sharjah and the Northern Emirates, has announced the launch of its new AWRGold Membership Program with vehicle pick up and drop off service.

Assuring the convenience and peace of mind of customers, AWRGold Membership Program is developed to offer a wide range of services including vehicle pick up and drop off, vehicle registration renewal, 24-hour roadside assistance and one annual airport pick-up and drop-off in addition to the regular services offered at Arabian Automobiles service centres.

Michel Ayat, CEO of Arabian Automobiles Company, said: “The AWRGold Membership is part of our ongoing efforts to enhance the customer service experience and to build client loyalty. The service assures stress-free ownership experience and hassle-free service covering practically all requirements of motorists.  We will continue to focus on delivering exceptional customer service standards through such initiatives that add value to our customers, and help them save time and effort.”

AWRGold Membership is open currently for all Nissan, INFINITI and Renault retail customers as a value addition for paid service contracts, subject to terms and conditions. Non-service contract customer scan also avail of the AWRGold Membership separately at nominal fee and can renew it once the current membership expires.

Assuring hassle-free service for customers, AWRGold Membership Program is part of the several customer-oriented initiatives launched by Arabian Automobiles Service offering stress-free ownership. Members will have access to four vehicle pick-up or two vehicle pick-up and two drop-off services in a year using a flat-bed truck by a trained & professional driver from any location within Dubai and the Northern Emirates to the nearest Arabian Automobiles Service Center for performing periodic maintenance and general repairs.

The 24-hour roadside assistance covers towing service, battery boosting, flat tyre repair and emergency fuel delivery in UAE. The scope of vehicle registration renewal service includes pick-up and drop-off of vehicles from the customer’s location within the UAE for statutory check-ups for vehicle registration and vehicle registration formalities with the Roads and Transport Authority (RTA).

Every AWRGold Member receives a membership card with a unique number that can be cited for reference. For details, call 24x7 toll-free 800AWRGOLD (800 2974653). Visit Arabian Automobiles  service center for more details.

About Arabian Automobiles Company

Arabian Automobiles Company (AAC) is the flagship company of AW Rostamani Group. With 50 years in the business, AAC is one of the leading automotive dealers in the GCC and exclusive distributor for Nissan, INFINITI and Renault vehicles in Dubai and the Northern Emirates. Arabian Automobiles is looking back on 50 years of excellence and passion, and forging ahead with its vision to enrich customer lives and remain the trusted automotive brand of choice.

Arabian Automobiles became the first automotive company in the UAE to be awarded the prestigious ‘Dubai Quality Gold Award’ by Dubai Economy in May 2017. In the same year, INFINITI won ‘Best Performing Brand’ in the automotive category of the Dubai Service Excellence Scheme; an accolade previously won by Nissan in 2016 and Renault in 2015. In 2015, Arabian Automobiles received the Mohammed Bin Rashid Al Maktoum business award for most outstanding performance and in 2013 it became the first private company in the UAE to be inducted into the prestigious Palladium Balanced Scorecard Hall of Fame for strategy execution. Arabian Automobiles Company is currently the holder of Nissan Motor Company’s ‘Global Nissan Aftersales Award and is the only Nissan distributor to have won the award for ten years in a row.

Across its Dubai and Northern Emirates network, Arabian Automobiles operates:

  • 11 new vehicle sales showrooms of Nissan, 6 new INFINITI centers and 4 new vehicle sales showroom of Renault
  • 6 certified pre-owned car facilities
  • 24Hrs Service Center at Ras Al Khor, Dubai
  • Central Logistics Centre at Dubai Industrial City
  • 16 service centres
  • 90 minute Express Service
  • 14 spare parts outlets
  • Arabian Automobiles is ISO 9001, ISO 14001 and OHSAS 18001 certified.
© Press Release 2020

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