Al-Matrouk: NBK Firmly supports the initiatives to raise the Youth's Awareness of Cybercrime and protective measures

The bank intensifies awareness campaigns to spread awareness and means of protection against fraud risk

Al-Matrouk: NBK Firmly supports the initiatives to raise the Youth's Awareness of Cybercrime and protective measures

As part of its initiatives aiming to raise social awareness, National Bank of Kuwait (NBK) continued to support LOYAC’s Cybercrime Committee Program, organized in cooperation with the Cybercrime Department of the Ministry of Interior.

The 3-week program included an online workshop with the youth, to raise awareness about cybercrime laws and programs that fall under the law, with the aim of raising social awareness about the fundamentals of cybersecurity. This awareness program also hosted a group of experts and specialists in this type of crimes from the Ministry of Interior.

In his speech during the program, Mr. Khalid Al-Matrouk, Chief Security Officer and Head of Anti-Financial Crime-Kuwait at National Bank of Kuwait said: “NBK’s participation and sponsorship of this cybercrime awareness program aims to raise the youth’s awareness on the necessary measures to protect themselves, as well as society, from the challenges posed by these crimes.”

NBK is a key partner and player in all the initiatives aiming to raise awareness on the risks of cybercrime and fraud, in cooperation with the Central Bank of Kuwait and the Cybercrime Department of the Ministry of Interior, he indicated.

Al-Matrouk added that the youth are currently falling victim to exploitation, as a result of misuse of the Internet and social media platforms, as well as various fraud schemes using fraudulent text messages, e-mails, and even phone calls.

The youth should be aware of not responding the requests for personal information from anonymous people via e-mail, text messages or phone calls, noting that these are fraudulent attempts aiming to obtain banking information to steal money or personal data, he emphasized.

Al-Matrouk called for cautious dealing with links, because just clicking the link may lead to stealing confidential banking information.

One of the fraudulent schemes used by scammers is to inform the customer that their debit card was stopped due to not updating their information. Then, they ask them to contact a phone number to update the information, which allows them to obtain customer’s data, and thus steal his money through online transactions on or transfers to intermediary accounts, to pass that money through the financial systems inside and outside Kuwait, which makes tracking and recovering these amounts very difficult, Al-Matrouk explained.

He stressed that NBK is constantly working on enhancing its systems and procedures to ensure security for its customers and employees, and offer them top-notch banking services in a convenient and secure manner.

Al-Matrouk noted that NBK is keen to spread awareness and means of protection from the fraud risk among customers. To this end, the bank is intensifying awareness campaigns through its various channels, including providing tips, with the aim of familiarizing customers with the risks of theft and fraud using enticing methods via the phone or the Internet.

It is worth mentioning that NBK, in cooperation with the Cybercrime Department of the Ministry of Interior, sponsors LOYAC’s Cybercrime Committee Program within its Awareness Committee Program, which is organized online via Zoom during the period from 6 to 22 June, 2021, and attended by participants from the youth.

As the leading financial institution in Kuwait and the region, NBK frequently organizes various activities that contribute to raising awareness about all topics related to the banking sector. It also organizes a wide range of training courses in the areas of combating fraud and financial crime.

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