UAE – Mubasher: Dubai Maritime City Authority (DMCA) announced it has opened its newest registration and licensing centre in Umm Suqeim.
This represents a major step in providing customers a better experience and approach in applying for marine transport licensing, according to a press release.
Amer Ali, DMCA’s executive director, said, “The opening of the new centre is a step forward in the move towards achieving customer happiness and a quality-focused move in facilitating better maritime licensing services, which is crucial in ensuring that maritime operations are managed in a manner that serves the goals of the Dubai Maritime sector strategy.”
“We look forward with confidence to the new Umm Suqeim Customer Happiness Center, which enables users to complete all transactions related to maritime licensing and technical inspection in one place, ensuring customer satisfaction and happiness as a top priority,” he added.
The new centre will enable customers to complete inspections, technical examination, registration, and issuance of permits, as well as save effort and time on the users of marine transport while improving the customers’ satisfaction and happiness levels.
This move comes in line with the DMCA’s commitment to offer the best services that meet the needs of the local and international maritime community.
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