Dubai: UAE nationals and residents yearning to travel again, as well as Overseas Filipinos who long to be reunited with their families, will soon be able to experience safer moments onboard Cebu Pacific (CEB), the Philippines’ largest national flag-carrier, as the airline assures those with an essential or immediate need to travel within the Philippines that they can reach their destination safely through the airline.

As part of its preparation to fly again in the near future, Cebu Pacific rolls out measures for contactless flights. Having everyone’s health and safety in mind, the airline will continue to promote social distancing and minimise face-to-face contact between passengers and staff with the following guidelines:

Safety on ground

All Cebu Pacific ground staff are required to wear Personal Protective Equipment (PPEs) whilst on duty. Self-check in kiosks, check-in and bag drop counters, as well as shuttle buses will be undergoing frequent cleaning and disinfection procedures to ensure a clean environment. Alcohol-based hand sanitisers will also be stationed at CEB passenger areas for guest and staff use.

Self-check in and no-touch boarding

Prior to their flights, passengers are strongly advised to check-in online for faster processing and lesser human contact. Travelers will also be expected to come to the airport at least two (2) hours early as check-in counters will be closed 60 minutes before their flights. When carrying more than two (2) luggage, assign only one representative to go to the baggage drop-off counter. Upon boarding, passengers will be required to hold out their boarding passes with the barcode facing the airline staff, for touchless scanning. 

Changes in inflight experience

Wearing face masks will be mandatory for all passengers for the entire duration of the flight. Passengers will have to stow their own hand-carry bags in the overhead bins and will be expected to practice self-disposal of trash and waste at the end of the flight. Middle seats will be kept vacant as much as possible to give way for social distancing on board. Cabin crew members will also be strictly implementing a rule regarding no changing of seats during the flight. Orderly deplaning procedures must also be observed by everyone on board.

Rapid crew testing before flights

As part of CEB’s commitment to ensure public health and safety, pilots and cabin crew members will undergo rapid antibody testing to ensure that they are healthy and in top condition before boarding their flights. They will be given their own PPEs and face masks to be worn on duty, gloves for servicing passengers, as well as disinfectants to be used to clean the aisles and seats in the cabin. Operating crew cleared for flights will also be given PPEs and will be trained to assist and isolate guests on board, as needed.

Keeping cabin air clean and safe

Those flying as soon as the quarantine is lifted will be assured that the cabin air is clean and safe. The airline’s fleet of Airbus jets are equipped with High Efficiency Particulate Arrestor (HEPA) filters to block microscopic bacteria and virus clusters, including the novel coronavirus, with 99.9% efficiency. By average, the air inside the cabin is also changed every 3 minutes to maintain freshness and cleanliness.

Intensified aircraft cleaning measures

Along with maintaining the air circulation in the cabin safe and clean, the airline will also put in effect thorough daily disinfection of all aircraft – adhering to the procedures approved by the Bureau of Quarantine and World Health Organisation. These include misting of the cabin using a disinfectant approved for Airbus jets, as well as regular sanitation of all surfaces inside lavatories—from walls, sink, mirror, knobs, toilet bowl, and floors in between flights. All lavatories will also be sanitised every 30 minutes during a flight.

As the airline gets ready to fly again, Cebu Pacific is looking forward to safe and mindful travels under the new normal. For urgent concerns, passengers can contact Cebu Pacific via website (http://bit.ly/CEBrequest) or contact +63288027070. The latest announcements can also be found on CEB’s official Twitter (@CebuPacificAir) and Facebook pages.

Watch how CEB implements increased and safety and disinfection measures here:

https://www.youtube.com/watch?v=yPQ0X95jsiA&feature=youtu.be 

-Ends-

About Cebu Air Inc. (PSE: CEB)

Cebu Air Inc. is the largest carrier in the Philippine air transportation industry, offering its low-cost services to more destinations and routes with higher flight frequency within the Philippines than any other airline.

CEB and subsidiary Chebog fly to 37 domestic and 25 international destinations, with over 105 routes. The CEB network operates flights out of seven strategically placed hubs in the Philippines: Clark, Davao, Cagayan de Oro, Kalibo, Cebu, Iloilo and Manila.

The Cebu Pacific fleet is comprised 76 aircraft—five (5) Airbus A321NEO, five (5) A320NEO, seven (7) Airbus A321CEO, 30 Airbus A320, eight (8) A330, seven (7) ATR 72-500, 13 ATR 72-600, and an ATR Cargo Freighter. CEB boasts of one of the youngest fleets in the world, with an average fleet age of five (5) years.

A member of the International Air Transport Association (IATA), Cebu Pacific has achieved full compliance with IATA Operational Safety Audit (IOSA)—considered as the benchmark of the highest standards for safety in the airline industry, joining a roster of over 425 airlines worldwide that have strictly complied with the most stringent of international standards governing aviation safety. 

For bookings and inquiries, guests can visit www.cebupacificair.com or call the reservation hotline +971 4 354 5777 (Dubai). Those who prefer to pay in cash may pay over the counter at any branch of Al-Ansari Exchange and Al Rais Travels located across the country, within 24 hours of making a booking online. The latest seat sales can be found on CEB’s official Twitter (@CebuPacificAir) and Facebook pages. Guests may also download the Cebu Pacific official mobile app on the App Store and Google Play.

For media inquiries, please contact:

Rain Dimalanta
Marketing & PR Specialist
rain@newperspectivemedia.com  
+971 50 505 9058 / +971 52 109 5419 / +971 4 244 9642

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