Dubai, UAE: The Recognized National Development Committee [RNDC], a subcommittee comprising representatives of leading banks in the UAE, the Emirates Institute for Banking and Financial Studies [EIBFS] and National Qualifications Authority [NQA], has approved the final submission of the principal qualifications framework for entry-level certified retail bankers in the UAE.
At a meeting held in the EIBFS campus in Dubai, the RNDC meeting finalised the framework, which has been forwarded to NQA for final approvals. Subsequent to the approval, EIBFS expects the new certification program to be launched in the first quarter of 2019. In line with this, EIBFS will start a new job family in the UAE banking sector, as also launching the advanced level course program in the retail banking certificate.
The certification program will focus on three distinct modules that define the job roles of entry-level certified retail bankers – customer service, operations and sales.
This certification will be a pivotal step forward in supporting UAE nationals in the banking sector progress beyond entry-level roles.
Jamal Al Jassmi, General Manager of EIBFS, said: “The national qualifications framework for various positions within the UAE banking sector will ensure that entry-level banking professionals receive consistent and high-quality training. EIBFS has been working with industry experts on this framework – including the skills and competencies required for the positions. It is great to know that RNDC has finalised the framework for approvals from National Qualifications Authority.”
He added: “EIBFS would like to thank all the committee members, as well as the UAE banking sector for their valuable feedback and suggestions, which formed the basis for this certification framework.”
The RNDC meeting was attended by Abdulfattah Sharaf, CEO of HSBC UAE, Hussam Al Sayed, General Manager – Group Human Resources at Emirates NBD, Eman Jassim, Head of Human Resources at Sharjah Islamic Bank, Anny May from NQA, and Noura Abbas Ahmed, Director – Program Administration & Delivery Division at EIBFS.
Abdulfattah Sharaf, CEO of HSBC UAE, said: “It was a great experience to be a part of the RNDC to formulate and finalise the principal qualifications framework for entry-level certified retail bankers. This approach will provide the UAE National employees in the banking sector with a great opportunity to build their skill sets that will enable them to become future leaders and participate in the growth of the UAE banking sector. I thank the EIBFS for its support in this endeavor.”
The qualifications framework stemmed from the belief that compliance training should be mandatory in today’s banking sector, where risk assessment and implementation of global regulatory standards are among the critical components of successful banking operations.
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About EIBFS
The Emirates Institute for Banking and Financial Studies (EIBFS) was founded in 1983. As a leading independent training center, it offers world-class education, training and allied services in the critical areas of banking and finance. Based in the UAE, EIBFS currently has three campuses for education and training services located in Sharjah, Abu Dhabi and Dubai. The Institute has made substantial contributions to the careers of thousands of students and working professionals in the financial services sector. EIBFS is also a strong supporter of Emiratization and has launched various initiatives that have greatly helped to promote the careers of Emiratis. All academic programs offered by EIBFS are accredited by the Commission for Academic Accreditation (CAA), Ministry of Higher Education and Scientific Research. Students who have successfully completed these programs have found productive employment at various levels in banks and financial institutions in the UAE and around the world.
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