“We are excited about making over one million popular products from Amazon available on SOUQ.com to customers. This brings global selection closer to our customers in the region, and we will continue to grow this further,” said Saleem Hammad, General Manager KSA, SOUQ.com. “We share the same vision as Amazon and focus on providing our customers with best-in-class selection, great prices and a convenient shopping experience.”
Amazon Global Store on SOUQ offers a completely localized and effortless experience for customers in the KSA: Customers can shop in Arabic or English and pay in SAR using their local credit cards or cash on delivery (COD). Customers will see prices in Saudi riyal inclusive of import fee deposits at checkout (where applicable) – without any unexpected fees added later. With Amazon Global Store’s hassle-free customs clearance, purchases are delivered right to customers’ door steps. SOUQ offers two convenient delivery options for Amazon Global Store, from click to delivery: priority (2-5 business days) and standard (6-10 business days). In addition, customers can speak directly with SOUQ’s customer service team in English or Arabic for any queries they might have related to the products and can generally return products for a full refund within 30 days, in most cases.
“When we acquired SOUQ.com, our goal was to provide the best possible service for millions of customers in the Middle East by supporting them with Amazon technology and global resources. Amazon Global Store is the first step of many in doing so, and represents Amazon’s confidence in the region and that our continued investment will provide customers with more of what they want – the largest selection combined with a reliable shopping experience that includes unique products and international brands from the US and beyond,” said Samir Kumar, Vice President of International Retail. — SG
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