|30 May, 2019

A Declaration by the TRA on Huawei's Products

Huawei affirmed its full commitment to comply with the customer relation charter and provide all services of its products sold in the UAE.

Due to the latest global developments related to Huawei products, challenges in its relation with Google and their impacts on the UAE local telecom market, the UAE Telecommunications Regulatory Authority (TRA) held a several meetings with Huawei officials to search such developments and the new situation of its devices and services.

Huawei confirmed that all its products being sold in the local market, including its stock in warehouses, will not be affected by the recent developments. It stated that all apps and their security updates on Google Play are available without any issues. Huawei affirmed its full commitment to comply with the customer relation charter and provide all services of its products sold in the UAE.

The TRA stressed that all vendors and manufacturers of the telecom devices have to protect the consumers’ rights and provide all related services to keep stability of the UAE telecom market.

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About The Telecommunications Regulatory Authority (TRA)

TRA was established in the UAE according to the Federal Law by Decree No. 3 of 2003. The role of TRA focuses on two fields: regulating the telecommunications sector, and enabling government entities in the field of smart transformation, as well as promoting cyber security in order to preserve the society’s safety and enhance its happiness and wellbeing.

In regulation, TRA role focuses on ensuring excellent telecom services, developing the ICT sector, protecting the stakeholders’ interests, implementing relevant policy and regulatory frameworks, developing human resources and promoting research and development, in order to ensure that the UAE has a leading regional and global position in the ICT sector.

In enablement, TRA is responsible for the mGovernment according to the Law No. 3 of 2011. Since then, TRA has been responsible for digital transformation in the Federal Government through two strategic goals: enhancing smart lifestyle and leadership in smart technological infrastructure in the UAE.

For more information, visit: www.tra.gov.ae 

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