ADNIC launches WhatsApp Business services

Abu Dhabi National Insurance Company (ADNIC), one of the leading regional multi-line insurance provider for corporates and individuals, has announced the launch of its 'verified' WhatsApp Business service

ADNIC launches WhatsApp Business services

Abu Dhabi: Abu Dhabi National Insurance Company (ADNIC), one of the leading regional multi-line insurance provider for corporates and individuals, has announced the launch of its ‘verified’ WhatsApp Business service.

The new service will allow customers to reach out in a secure and encrypted environment with enquiries related to quotations, claims, claim centre locations, exchange of documents for policy issuance and much more – all through a simple WhatsApp message to ADNIC’s contact centre. Customers will be able to view the unique green token along with ADNIC logo which represents our official Whatsapp business account.

Ahmad Idris, Chief Executive Officer of ADNIC said: “We always strive to stay ahead of the curve when it comes to customer experience and will never hesitate to adapt to changing preferences. With clients increasingly moving online and seeking greater efficiency in their communications, ADNIC’s WhatsApp Business service should greatly improve customer satisfaction through its simplicity and convenience.”  

He added: “WhatsApp is easy-to-use and a popular messaging application worldwide. The addition of this platform to ADNIC’s offerings will enable us to better serve our customers and further underscore our digital capabilities.”

Constantly seeking ways to expand its offering and deliver innovative insurance solutions to customers, ADNIC has continually invested in digital product development over the past few years. To this end, the company has also forged several partnerships to ensure that its products always employ the latest technologies, delivering unparalleled client experience.

ADNIC was recently awarded top honours in the Excellence in Insurance Digitisation category at the Finnovex Awards 2019, a recognition that’s testament to ADNIC’s success in this area.


About Abu Dhabi National Insurance Company
Abu Dhabi National Insurance Company (ADNIC) PJSC is a composite insurance partner with long standing expertise in providing insurance products to individuals and corporates across the Middle East and North Africa (MENA) region. Founded in the United Arab Emirates (UAE) in 1972, ADNIC has a wide network of branches as well as sales and service centres across the country. ADNIC also has a representative office in London, under the name ADNIC International Ltd. ADNIC is a publicly listed company on Abu Dhabi Securities Exchange (ADX).

For more information, please contact:
Hassan Al Khuwaildi
Senior Manager - Corporate Communications
Abu Dhabi National Insurance Company
D: +971 2 4080421
F: +971 2 4080625
M: +97156 6855847

© Press Release 2019

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.

More From Press Releases