Dubai to name best, worst service centres: Sheikh Hamdan

First list to be announced next year.

  
Dubai's Crown Prince Sheikh Hamdan attends the official launch of the Dubai Metro Green Line with his father Dubai Ruler and Vice-President and Prime Minister of the UAE Sheikh Mohammed bin Rashid Al Maktoum (L), September 9, 2011. Image used for illustrative purpose.

Dubai's Crown Prince Sheikh Hamdan attends the official launch of the Dubai Metro Green Line with his father Dubai Ruler and Vice-President and Prime Minister of the UAE Sheikh Mohammed bin Rashid Al Maktoum (L), September 9, 2011. Image used for illustrative purpose.

REUTERS/Jumana El Heloueh

After Federal government service centres, Dubai is all set to list its worst and best service centres.

Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, took to social media on Sunday to announce that under the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and Ruler of Dubai, three best and worst government (customer happiness) service centres will be announced at the beginning of each year.

The first lists will be announced on January 18, 2020.

.@HamdanMohammed: Under the directives of @HHShkMohd, we will announce at the start of each year the best and worst-performing 3 Customer Happiness government centres in #Dubai. The first announcement will be made on January 18, 2020.

(Archived photo) pic.twitter.com/DxSwqf53RG

- Dubai Media Office (@DXBMediaOffice) September 15, 2019

He added that they are committed to full transparency in announcing these results.

'We expect Customer Happiness to be treated as a priority as the goal is to serve and satisfy every customer of government services in the emirate.'

'I will personally monitor Dubai's drive to boost the quality of services. I expect a lot of teams to achieve unprecedented success. All entities must realize that we all work under the leadership of Sheikh Mohammed, who only recognises excellence and being No. 1,' he concluded.

 
 
 

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