Visitors to Expo 2020 in Dubai will be able to order from the Talabat app and pick their food from a 3D printed locker provided by GrubTech and Immensa Technology Labs.

Talabat said the technology, which allows contactless delivery, may also be available outside Expo in the future, allowing customers to order food while on the move.

The Smart 3D Locker system allows the customer to scan a unique in-app QR code for the locker to automatically unlock when they reach it to pick up their meal.

GrubTech's smart locker system is manufactured by the UAE-based 3D printing bureau Immensa Technology Labs.

The lockers are installed with a printed proprietary circuit board, designed and developed by GrubTech, which mechanically supports and electrically connects with any device, allowing organisations to control and monitor all lockers remotely.

Mohamed Hamedi, chief technology officer at GrubTech said: “One of the key challenges faced by restaurant operators is the labour-intensive pickup process for any off-premise orders.

“The integrated technology enables organisations to follow the process and optimise costs via digital access management, live monitoring and data analysis.”

Jeremy Doutte, Vice President UAE at talabat said: “By working closely with tech partners such as GrubTech, we are able to introduce different modes of delivery while having full control and visibility on the end-to-end order journey. Customers will be able to pick up their orders from smart lockers at Expo for the first time, a solution that could potentially be implemented even outside of Expo in the future.” 

(Writing by Imogen Lillywhite; editing by Daniel Luiz)

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