Dubai: Trakhees, the regulatory arm of Ports, Customs and Free Zone Corporation (PCFC) in Dubai made a remarkable achievement by being certified to five ISO standards in complaints handling, quality management, IT management, environment management and HS management.

Adnan Al Abbar, CEO of Trakhees, the regulatory arm of Ports, Customs and Free Zone Corporation (PCFC) in Dubai expressed his happiness for this achievement and confirmed Trakhees incessant efforts within its 2019-2021 plan to give more focus to clients and build more interactive channels of communication with them.

“We are happy with this achievement which reflects the vision and efforts of Trakhees in complying to the highest quality standards. This makes us among the first entities to obtain the ISO certification in complaints handling ISO10002:2018 since its release for the first time in 2018. Trakhees were certified to these standards because they excel in customer service and they handle complaints and finalize them in less than 15 days”.  

Omar Al Hamli, Executive Director – Business support at Trakhees received the 5 certificates from Lamis Maraqa – Director of GBB and partner of the German organization TUV InterCert in the United Arab Emirates.

Trakhees updated their environment management ISO 14001:2015 and quality management ISO 9001:2015 up to the most current version.

-Ends-

© Press Release 2019

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.