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Company has been supporting the Australian Defence Force (ADF) in the Middle East under the existing MELABS contract since 2011.
Dubai, United Arab Emirates: International public services company, Serco Middle East has announced a key contract expansion of the Middle East Logistics and Base Support Services (MELABS), for the Australian Defence Force (ADF), to operate crucial Rescue and Firefighting Services (RFFS) at the ADF logistics base in the United Arab Emirates.
The new service line commences in December 2020 for an initial 13-month period in support of the ADF Joint Task Force and coalition partners located at the Al Minhad Air Base (AMAB). Serco will be responsible for the emergency response capability, including airfield rescue and firefighting services, structural rescue and firefighting; road accident and personnel rescue; and hazardous materials (HAZMAT) incident response. The operation and provision of these services will be on a continuous 24-hour basis with a response capability of handling multiple incidents simultaneously.
The new RFFS adds to Serco’s long term-partnership with Australian Defence Force and current presence at their Middle East logistics base, where Serco already provides 21 different service lines across base operations, hospitality and support services.
Commenting on Serco’s success, Phil Malem, Chief Executive Officer, Serco Middle East, said:
“We are delighted to be expanding our contract with Australian Defence Force in the Middle East, who we have been supporting in the Middle East for nine years. We have clearly demonstrated the enhanced operational effectiveness and cost efficiencies and flexibility that will be achieved by ADF in outsourcing these critical services to Serco.”
Commander Corrine Court from Australian Defence Force said: The safety of ADF personnel is unquestionably our top priority in all our operations and having a robust and reliable Rescue and Firefighting (RFFS) services is critical to the operations at our logistics base in the Middle East.”
About Serco Citizen Services
Serco is a leading and trusted provider of citizen services to governments and partners in the Middle East.
Serco supports governments and private entities across the region to deliver optimised facilities in order to improve services for their populations. Through regulated best practice, ensuring best in class asset management and bespoke technology solutions, Serco assists in enhancing the quality of services to improve, innovate and transform citizen experience.
In addition to the region, Serco provides citizen services around the world including the UK, Europe, Asia Pacific and North America with some partnerships spanning 30 years. Serco is proud to offer world-class consultancy and deliver cost-efficient solutions to governments to meet rising expectations for improved public services.
More information can be found at www.serco.com
About Serco Defence
Serco is a leading and trusted provider of critical defence support and operational services to military organisations in the Middle East and around the world.
With a deep understanding and expertise in delivering economical and high quality defence services, Serco operates across all military environments, including space, maritime, land and air. Serco delivers its services both in-country and whilst being embedded within deployed forces, providing support in the sectors of integrated base operations, asset management and training, resilience and personnel readiness.
Serco trains defence and security personnel across the Middle East in contingency planning, business continuity planning, and other key skills.
More information can be found at www.serco.com
PR enquires on behalf of Serco Middle East:
Maya Samaan or Rachel Lewis, markettiers:
Tel: +971 (0)4 369 2709
Email: Sercomiddleast@markettiers.com
© Press Release 2020
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