Doha: Officials from Qatar National Bank (QNB), the country's leading financial institution, has completed a course on the concepts of Effective Negotiation Skills.
At the three-day workshop, case-studies shed light on real-world negotiations, from personal to professional, small to large, daily to extraordinary.
Drawing on the latest research and best practices across the banking industry, the course went far beyond simplistic formulae and provided hard-hitting, practical, intensive and transformative negotiation techniques.
The modules are targeted to help Corporate Banking officers and managers prepare for and structure negotiations. They are shown how to apply the seven fundamental concepts of Harvard method of principled 'win-win negotiations'. If successfully employed, this methodology enables them to obtain the best deal for QNB, but not at the expense of jeopardising strategic relationships.
Talking about the course, Mr. Khalil Al Ansari, Executive Manager, Human Resources, at QNB, said: "The initiative will help our staff to identify individual strengths and weaknesses, analyse situations from different perspectives in order to formulate effective negotiation strategies and tactics. In addition, the use relevant case studies and modules, that focuses on specific real-life problems with its corresponding solutions seals the learning experience for all who attended."
While it helped distinguish between acceptable and non-acceptable tactics, the course also provided insights into differentiating between the concept of 'concession trading' and 'concession making' and applying the same in future negotiations.
"Negotiation skills are a key to business success in any organisation while creating stronger relationships with existing customers. The skills imparted in the course will lay an excellent foundation for QNB staff in enhancing their business and personal effectiveness," Mr. Al Ansari concluded.
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About QNB
QNB was established in 1964 as the country's first Qatari-owned commercial bank. The ownership structure is split between the Government of Qatar (50%) and the private sector (50%). QNB has grown to become the largest bank in Qatar controlling assets representing approximately 45% of the total banking system.
QNB has the largest distribution network in the country with 32 local branches and offices, two international branches in London and Paris and 79 ATMs. QNB provides a full range of commercial banking activities for individuals, corporate institutions and government entities and the Bank's scope of products, services and delivery channels across all disciplines is unrivalled.
QNB has the highest credit rating among Qatari banks from leading rating agencies including Standard & Poor's, Moody's, Fitch and Capital Intelligence. QNB is among the top 10 regional banks by Shareholders' Equity, with a ranking of 7th among the largest GCC banks as per MEES survey in September 2004.
Internationally, it is ranked as 77th among the Top 250 Emerging Market Banks as per Euromoney survey in August 2004. Additionally, QNB has been the recipient of the award "Best Bank in Qatar" from leading international financial publications including: The Banker, Euromoney and Global Finance.
QNB was the first commercial bank to offer Islamic banking services in Qatar and the first to establish a DSM fund (Al Watani Fund).
QNB is the official bank of the 15th Asian Games Doha 2006.
For more information please contact:
Ali Saado Abdul Ghani
Manager, Public Relations
Corporate Communication
Office: (+974) 4407470
Mobile: (+974) 5505729
Email: ali.ghani@qnb.com.qa
© Press Release 2006
