Dubai, UAE: Award winning jewellery retailer Pure Gold Jewellers, who were the first jewellery company in the UAE to be awarded ISO 9001-2008 ten years ago, has successfully completed a re-certification audit by global certification company Intertek.
ISO 9001:2008 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Gopal Tiwari, Head of Business Assurance, Intertek, said: "According to our audit, Pure Gold Jewellers has continued to exhibit strict adherence to customer service and product quality required for ISO 9001-2008 re-certification. They have ensured compliance with local, and international legal requirements and we are pleased to re-certify the company."
Pure Gold Jewellers team completed a month long process that included a stringent audit of management practices and process reviews.
According to Karim Merchant, CEO & MD of Pure Gold Jewellers, "Meeting the requirements for ISO re-certification underlines our commitment to the highest quality customer service and product standards. Our global customers can be assured of the quality practices we maintain. We are pleased to have met the auditing requirements and we will strive to maintain our standards."
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About Pure Gold Jewellers
Pure Gold Jewellers is an award winning jewellery retailer recognized for excellent customer service. It is now one of the fastest growing jewellery brands with 125 stores in ten countries.
Pure Gold Jewellers is a recipient of the "Best Service Performance Brand" award in the large business category for five years - 2007-2008, 2008-2009, 2009-2010, 2011-2012 and 2012-2013 - under the Dubai Service Excellence Scheme (DSES) of the Dubai Department of Economic Development.
The company also topped in the 'Best Customer Service' category in the UAE jewellery sector in an annual study by international consultancy Ethos Consultancy for the year 2009 and 2010.Pure Gold Jewellers has been consistently ranked as a Superbrand by UAE Superbrand Council for five consecutive years since 2009.
For further information please visit www.pugold.com
Contact:
Lisa George/Rim Hatim,
Iris PR, Dubai, UAE.
Tel: +97144341207,
Fax: +97144341163.
E-mail: lisa@irispr.net/rim@irispr.net.
Mobile: +971-55-107 8561/+971-55-5432469.
© Press Release 2014
