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- Cravotto to draw on extensive experience in luxury hospitality to craft distinctive experiences to further set the Dubai icon apart
Dubai, UAE: Burj Al Arab Jumeirah, Dubai's most iconic hotel and a global symbol of Arabian luxury, has appointed Delphine Cravotto as Hotel Manager.
The move comes as Jumeirah Group ramps up its mission to become a global leader by 2030, with a focus on recruiting exceptional talent with the right expertise and skill sets to help drive forward a new era for the brand. Responsible for managing all aspects of the hotel operations, Cravotto will work alongside General Manager and Regional Vice President, Giovanni Beretta, to innovate and craft distinctive experiences that will further set the iconic hotel apart.
Commenting on Cravotto’s appointment, Beretta said: “Delphine possesses excellent business acumen and has extensive experience in delivering flawless guest experiences. Equally, she is an enthusiastic, hands-on team player who channels our pioneering spirit and excels at coaching others to grow and develop. We believe that her results-driven approach and genuine passion for the industry will be a real asset to Burj Al Arab Jumeirah and will support us in our mission to ensure this iconic property continues to deliver a unique experience and level of service, matched by no other.”
Prior to joining Burj Al Arab Jumeirah, Cravotto spent much of her career working at Paris’ Park Hyatt Vendôme, a hotel which holds the prestigious "Palace Label". Starting out in conferences and events, her leadership skills and commercial intuition soon saw her progress into operational roles, from Duty Manager through to Director of Rooms, then as Hotel Manager all within the same property. Cravotto’s tenure has been punctuated with multiple key achievements, including securing ‘Hotel of the Year’ and that prestigious ‘Palace Label’ for the property.
Cravotto added: "I am honoured to join the team at this distinguished hotel that captivates the world, especially at such an exciting time for the brand. My focus will be on continuing to elevate the guest experience at this legendary property, curate new brand experiences, and further bring to life its ethos of exceptional luxury.”
An icon of Dubai for more than 20 years, Burj Al Arab Jumeirah was once again named the No. 1 city hotel in the Middle East and North Africa (MENA) by Travel + Leisure at its World's Best Awards this month. It was also recognised for its culinary prowess earlier in the year, with signature dining destination Al Muntaha, located on the 27th floor with incredible views of Arabian Gulf, retaining its Michelin star in the second edition of the Dubai Guide. Ristorante L’Olivo, an outpost of the two Michelin Star restaurant from Capri Palace Jumeirah in Italy, was also featured. The flagship property was also lauded in the second edition of the prestigious Gault&Millau UAE 2023 guide, with three of its much-loved restaurants featured for their culinary excellence. Al Muntaha received a rating of 17 with the first-ever award of 4 toques, Ristorante L’Olivo received a rating of 15 and 3 toques and mirrored beach club restaurant SAL gained a rating of 12. Its exceptional talent was also celebrated, with Tom Coll named Pastry Chef of the Year and Samuel Lacroix recognised as Sommelier of the Year.
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For more information about Jumeirah Group, please visit www.jumeirah.com.
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About Burj Al Arab Jumeirah
Dubai's most iconic hotel and a global icon of Arabian luxury, Burj Al Arab Jumeirah is the flagship hotel of Jumeirah Group’s portfolio of exceptional properties, representing a timeless pinnacle of luxury.
One of the world’s most photographed superstructures and the jewel in Dubai’s crown, the elegant sail-shaped hotel redefines the meaning of luxury hospitality in both Dubai and around the world. From the moment guests walk into the iconic all-suite hotel, they are transported to a world of unparalleled luxury where anything is possible thanks to the team’s unwavering dedication to exceptional service. Boasting the largest Swarovski crystal ceiling in the world with 21,000 crystals, and 24,000 sqm of Statuario marble, as well as 2,000 sqm of 24-carat gold leaf, the interior design embodies impressive palatial proportions and a blended vibrant colour palette, with exquisite materials and original design features.
Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai’s most exquisite destination dining experiences, from the Michelin starred, four Toque Al Muntaha, three Toque Ristorante L’Olivo and the ultimate lifestyle destination SAL, to the first of its kind luxury beach facility at The Terrace with 24 luxury private cabanas, including 8 Royal Cabanas. Guests can also indulge in 13 luxurious treatment and therapy rooms at Talise Spa, including the exclusive Leg School® treatment, formulated and patented by Professor Francesco Canonaco at Capri Beauty Farm.
Earlier this year, Burj Al Arab Jumeirah was named the No. 1 city hotel in the Middle East and North Africa (MENA) by Travel + Leisure at its 2023 World's Best Awards, complimenting last year’s accolades of Leading Luxury Hotel and Best Hotel Interior Design at the Leaders in Hospitality Awards, as well as the Middle East’s Leading All Suite Hotel at the World Travel Awards.
About Jumeirah Group:
Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500 key portfolio of 26 luxury properties across the Middle East, Europe and Asia.
The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubai’s Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirah’s name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors.
Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Group’s award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with nine featuring in the Gault&Millau UAE 2023 guide. The group also has three Michelin starred restaurants – Shang High, L’Olivo and Al Muntaha.
For more information, please contact:
Francesca Hedley | Brand PR & Communications Manager
Jumeirah Group | Francesca.Hedley@Jumeirah.com
