Adds Leading Customer Service Cloud Capabilities to Power Great Customer Experiences
United Arab Emirates, Dubai - January 26, 2012
News Facts
- Companies need to deliver a unified, personalized, and relevant customer experience to their customers throughout the marketing, selling, support and service phases of the customer journey to maximize loyalty, advocacy and repeat business.
- RightNow's leading cloud-based Customer Service offering helps organizations deliver exceptional customer experiences across the web, social networks and contact centers, and will be a key component of the Oracle Public Cloud.
- The combination of Oracle's leading marketing, sales, ecommerce, search and business intelligence software with RightNow's leading service capabilities, helps companies power great customer experiences in a seamless, personalized way across all channels and customer touchpoints: including on the web, in a store, over the phone or via mobile devices.
- Customers have overwhelmingly supported the transaction since it was announced. In fact, RightNow just completed the largest subscription booking quarter ever in the company's history.
- Oracle executives will provide more details on the product strategy for the combined Oracle and RightNow offering, during a webcast presentation on January 31 at 9:00am PT.
- More information on this announcement and the webcast can be found at http://www.oracle.com/rightnow.
Supporting Resources
This document is for information purposes only and may not be incorporated into a contract.
About Oracle
Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com.
Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Contact Info
Rachid El Hassani
CMG - Dubai
Mob. + 971 50 950 1525
Email: relhassani@cmgrp.com
© Press Release 2012
