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- NBK is keen to be closer to its customers to meet all their needs quickly and easily, wherever they are
- The new branches are on par with international standards, integrating with the bank’s digital channels to provide an exceptional experience for customers
- Dasma Branch embodies the concept of modern branches in terms of design, advanced banking solutions, and interactive digital services
In line with its commitment to provide top-notch advanced banking services to all customers, wherever they are, and its constant strides to strengthen its leading position in the banking sector, National Bank of Kuwait (NBK) has recently opened its new branch in Dasma area in the Capital Governorate.
The new branch opening was attended by Sheikh Talal Khaled Al-Ahmad Al-Sabah, the Governor of the Capital Governorate, Mr. Isam Al-Sager, NBK Group CEO, Mr. Salah Al-Fulaij, CEO of NBK – Kuwait, and a number of the bank’s executive management.
The opening of the new Dasma Branch comes in line with NBK’s strategy to be closer to its customers, meet their needs and expectations, and ensure offering them a top-notch banking experience.
It is worth mentioning that NBK’s new branches are on par with international standards, reflecting the radical changes we are making to the traditional branches concept, starting with the design, interactive services and advanced banking solutions provided by the branch, to keep pace with the rapid developments in the banking industry.
All the changes introduced in the new branches reflect the expectations of NBK Customers with whom the bank is always in touch to identify their needs and aspirations, and ensure that they find what they asked for during their visit to the branch.
NBK has been proactive in upgrading its branches to integrate with digital channels to offer its customers a richer and more inclusive experience that suits all their segments, and ensures making all their transactions anytime, anywhere, in a quick and easy way.
The bank always strives to provide its customers with more convenience, and to be closer to them across residential, commercial and shopping areas, as well as entertainment destinations.
In the new Dasma Branch, the professional team of employees will provide advisory services to customers without waiting. In addition, NBK Thahabi Package and Privilege Banking Customers will have access to VIP meeting rooms that are designed to offer utmost convenience while their transactions are being processed.
Dasma Branch incorporates two CDMs, in addition to two drive-through ATMs outside the branch, and also provides safe deposit boxes for customers.
The new branch also features screens displaying new services, upgrades and available offers, in addition to spaces for holding meetings, all embraced in a modern design to ensure an exquisite and convenient banking experience for customers.
NBK continues to strengthen its leading position in the banking sector, boasting the largest domestic banking network in Kuwait with 67 branches all over Kuwait, in addition to a large POS network exceeding 15,000 terminals, including the largest market share of NFC-enabled POS terminals in Kuwait.
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© Press Release 2021
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