29 June 2009
MasterCard Worldwide Survey on Consumer Purchasing Priorities Highlights Key Areas of Planned Discretionary Spend in 2009
Kuwait City, Kuwait - Consumer confidence in Kuwait is neutral for the second half of 2009. This is according to the latest MasterCard Worldwide Index of Consumer Confidence survey. While overall confidence is noticeably lower compared to the first half of 2009, results show that consumers in Kuwait are still optimistic about Regular Income and Employment for the six months ahead. In line with the latest Index, MasterCard has also announced the results of the MasterCard Worldwide Survey on Consumer Purchasing Priorities.
Now in its 5th year in the Middle East and Levant, the MasterCard Worldwide Index of Consumer Confidence is the region's most comprehensive and longest running consumer confidence survey. Released twice a year, the Index is based on a survey which measures consumer confidence on prevailing expectations in the market for the next six months. It is calculated based on percentage response figures, with zero as the most pessimistic, 100 as most optimistic and 50 as neutral.
The latest survey was conducted from 23 March to 18 April 2009 and involved 2,600 consumers from 6 markets[1]. Data collection was via personal, telephone and Computer Aided Telephone interviews, with the questionnaire translated to the local language wherever appropriate and necessary. The Index and its accompanying reports do not represent MasterCard financial performance.
In Kuwait, consumers are neutral [49.5] and are adopting a wait-and-see view about the next six months. The market's Index score is less so than a period ago [96.6], a year ago [89.4] and the historical average [92.6]. The drop in consumer confidence is reflected mostly in the areas of Economy, which dropped to 45.2 from 95.9 a period ago, the Stock Market, which dropped to 25.4 from 93.0 a period ago and Quality of Life which dropped to 47.8 from 97.6 a period ago. Kuwaiti consumers' confidence remains optimistic for Regular Income (70.0 vs. 98.0 a period ago) and Employment (59.1 vs. 98.6 a period ago), though less so than a period ago.
The MasterCard Worldwide Survey on Consumer Purchasing Priorities, also released twice a year, provides valuable insights into consumers' savings and expenditure behavior and their discretionary spending priorities for the six months ahead. The survey is now in its second year in the Middle East and Levant.
"In Kuwait, while consumers are not bullish about the next six months, neither are they feeling pessimistic. This is encouraging given the economic challenges of today. In terms of their purchasing priorities, it is interesting that in Kuwait, dining and entertainment, personal travel and consumer electronics emerged as some of the most important priorities for consumers," said Raghu Malhotra, area business head, Middle East (Gulf countries), MasterCard Worldwide.
Mr. Malhotra continued, "MasterCard is pleased to be consistently conducting these surveys as they underscore our commitment to be a credible source of knowledge for our customers, associates, and merchants as they develop their strategies for business success."
In support of the MasterCard Worldwide Index of Consumer Confidence and MasterCard Worldwide Survey on Consumer Purchasing Priorities, a team of MasterCard executives briefed Kuwaiti customers on the survey results. The MasterCard team included Raghu Malhotra, Sumit Mittal, vice president and country manager, Kuwait, MasterCard Worldwide and Karen Hargreaves, vice president, Consumer Marketing & Corporate Communications, Middle East & Levant, MasterCard Worldwide.
- Ends -
About MasterCard Worldwide Index of Consumer Confidence
The Index is calculated based upon percentage response figures, with zero as the most pessimistic, 100 as most optimistic and 50 as neutral. Five economic factors are measured: Employment, the Economy, Regular Income, Stock Market and Quality of Life.
Consumer confidence in the Middle East and Levant is neutral at 49.9. The current Index is below the score from a period ago [72.7], a year ago [66.4] and the historical average [75.6].
This news release is distributed with an accompanying chart that shows current MasterCard Worldwide Index of Consumer Confidence scores by market compared with several significant points in the history of the survey.
More information on the Index can be found at the website www.masterintelligence.com
About the MasterCard Worldwide Index™ of Consumer Confidence
The MasterCard Worldwide Index™ of Consumer Confidence survey has a 17-year track record of consumer confidence indices collected from no less than 200,000 interviews, unequalled both in scope and history across Asia/Pacific.
The MasterCard Worldwide Index of Consumer Confidence is the most comprehensive and longest running survey of its kind in the region. In June 1997, the Index revealed a decline in consumer confidence - one month prior to the devaluation of the Thai baht that triggered the regional economic crisis. In June 2003, the Index score for Employment in Hong Kong dropped to a low of 20.0. This was subsequently reflected in Hong Kong's unemployment rate, which peaked just before September 2003 at eight percent.
The survey comprising the Asia/Pacific markets began in the first half of 1993 and has been conducted twice yearly since. Markets from the Middle East and Africa were included in the Index from 2004. Twenty-one markets now participate in the survey: Australia, China, Egypt, Hong Kong, India, Indonesia, Japan, Kuwait, Lebanon, Malaysia, New Zealand, Philippines, Qatar, Saudi Arabia, South Korea, South Africa, Singapore, Taiwan, Thailand, United Arab Emirates and Vietnam. The last Asia/Pacific MasterCard Worldwide Index of Consumer Confidence survey was conducted from March 23 to April 18 2009. 9,211 qualified respondents were surveyed in the 21 markets with the sample being representative of the middle and upper income groups in each market. In each market except China, Egypt, India and South Africa, 400 or more people were surveyed. A minimum sample size of 600 was collected from each China, India, Egypt and South Africa.
The Index is calculated based upon percentage response figures, with zero as the most pessimistic, 100 as most optimistic and 50 as neutral. Five economic factors are measured: Employment, the Economy, Regular Income, Stock Market and Quality of Life. The responses are consumers' thoughts on the six months ahead (i.e. July to December 2009). Data collection was via personal, telephone and Computer Aided Telephone interviews with the questionnaire translated to the local language wherever appropriate and necessary. The survey has a margin of sampling error of plus or minus four percentage points at the 90 percent confidence level, except China, India, Egypt and South Africa where because of the larger sample, the margin of sampling error is plus or minus three percentage points.
MasterCard and its Suite of Research Properties
Based on the MasterCard Survey on Consumer Purchasing Priorities, the MasterCard Worldwide Index of Consumer Purchasing Resilience is part of the MasterCard Worldwide Index suite of research products in Asia/Pacific, Middle East and Africa. The others include the MasterCard Worldwide Index of Consumer Confidence and MasterCard Worldwide Index of Women's Advancement.
Besides these, MasterCard also regularly releases its Insights reports; the series is part its ongoing research and analysis of business dynamics, financial policies and regulatory activities in the Asia/Pacific, Middle East and Africa region. Over 60 Insights reports have been produced since 2004. MasterCard has also released a series of four books on Asian consumer insights, authored by its Asia/Pacific economist, Dr. Yuwa Hedrick-Wong and published by John Wiley & Sons.
The MasterCard Indexes and Insights reports are available at www.masterintelligence.com
About MasterCard Worldwide
MasterCard Worldwide advances global commerce by providing a critical economic link among financial institutions, businesses, cardholders and merchants worldwide. As a franchisor, processor and advisor, MasterCard develops and markets payment solutions, processes approximately 21 billion transactions each year, and provides industry-leading analysis and consulting services to financial-institution customers and merchants. Powered by the MasterCard Worldwide Network and through its family of brands, including MasterCard®, Maestro® and Cirrus®, MasterCard serves consumers and businesses in more than 210 countries and territories. For more information go to www.mastercard.com
For more information, please contact:
Mitchell Prather
GolinHarris
Tel:+ 971-50-656-7179
Email: mprather@golinharris.com
Karen Hargreaves
MasterCard Worldwide
Tel: + 971-4-391-4200
Email: Karen_Hargreaves@Mastercard.com
[1] Markets surveyed include Egypt, Kuwait, Lebanon, Qatar, Saudi Arabia, and United Arab Emirates.
© Press Release 2009
MasterCard Worldwide Survey on Consumer Purchasing Priorities Highlights Key Areas of Planned Discretionary Spend in 2009
Kuwait City, Kuwait - Consumer confidence in Kuwait is neutral for the second half of 2009. This is according to the latest MasterCard Worldwide Index of Consumer Confidence survey. While overall confidence is noticeably lower compared to the first half of 2009, results show that consumers in Kuwait are still optimistic about Regular Income and Employment for the six months ahead. In line with the latest Index, MasterCard has also announced the results of the MasterCard Worldwide Survey on Consumer Purchasing Priorities.
Now in its 5th year in the Middle East and Levant, the MasterCard Worldwide Index of Consumer Confidence is the region's most comprehensive and longest running consumer confidence survey. Released twice a year, the Index is based on a survey which measures consumer confidence on prevailing expectations in the market for the next six months. It is calculated based on percentage response figures, with zero as the most pessimistic, 100 as most optimistic and 50 as neutral.
The latest survey was conducted from 23 March to 18 April 2009 and involved 2,600 consumers from 6 markets[1]. Data collection was via personal, telephone and Computer Aided Telephone interviews, with the questionnaire translated to the local language wherever appropriate and necessary. The Index and its accompanying reports do not represent MasterCard financial performance.
In Kuwait, consumers are neutral [49.5] and are adopting a wait-and-see view about the next six months. The market's Index score is less so than a period ago [96.6], a year ago [89.4] and the historical average [92.6]. The drop in consumer confidence is reflected mostly in the areas of Economy, which dropped to 45.2 from 95.9 a period ago, the Stock Market, which dropped to 25.4 from 93.0 a period ago and Quality of Life which dropped to 47.8 from 97.6 a period ago. Kuwaiti consumers' confidence remains optimistic for Regular Income (70.0 vs. 98.0 a period ago) and Employment (59.1 vs. 98.6 a period ago), though less so than a period ago.
The MasterCard Worldwide Survey on Consumer Purchasing Priorities, also released twice a year, provides valuable insights into consumers' savings and expenditure behavior and their discretionary spending priorities for the six months ahead. The survey is now in its second year in the Middle East and Levant.
"In Kuwait, while consumers are not bullish about the next six months, neither are they feeling pessimistic. This is encouraging given the economic challenges of today. In terms of their purchasing priorities, it is interesting that in Kuwait, dining and entertainment, personal travel and consumer electronics emerged as some of the most important priorities for consumers," said Raghu Malhotra, area business head, Middle East (Gulf countries), MasterCard Worldwide.
Mr. Malhotra continued, "MasterCard is pleased to be consistently conducting these surveys as they underscore our commitment to be a credible source of knowledge for our customers, associates, and merchants as they develop their strategies for business success."
In support of the MasterCard Worldwide Index of Consumer Confidence and MasterCard Worldwide Survey on Consumer Purchasing Priorities, a team of MasterCard executives briefed Kuwaiti customers on the survey results. The MasterCard team included Raghu Malhotra, Sumit Mittal, vice president and country manager, Kuwait, MasterCard Worldwide and Karen Hargreaves, vice president, Consumer Marketing & Corporate Communications, Middle East & Levant, MasterCard Worldwide.
- Ends -
About MasterCard Worldwide Index of Consumer Confidence
The Index is calculated based upon percentage response figures, with zero as the most pessimistic, 100 as most optimistic and 50 as neutral. Five economic factors are measured: Employment, the Economy, Regular Income, Stock Market and Quality of Life.
Consumer confidence in the Middle East and Levant is neutral at 49.9. The current Index is below the score from a period ago [72.7], a year ago [66.4] and the historical average [75.6].
- In the Middle East and Levant, all economic factors have declined compared to a period ago, especially the Stock Market which has dropped to 36.9 from 58.1 a period ago. However, the overall Index score for the Middle East and Levant [49.9] is higher than the Index score for Asia/Pacific [38.7].
- Consumer confidence in KSA [67.1], Qatar [71.4] and Lebanon [64.4] remains optimistic. However, current consumer sentiment in each market is lower than a period ago and, except for Lebanon, lower than the markets' historical average.
- Egypt has moved from optimism in the previous Index [55.6] to pessimism [32.3] once again. Consumer sentiment about the next 6 months in both Cairo and Alexandria is pessimistic. Consumer sentiment has declined most sharply for Quality of Life (27.4 vs. 47.8 a period ago) in Cairo and the Stock Market (17.9 vs. 70.8 a period ago) in Alexandria.
- The Index scores for UAE (29.6 vs. 75.4 a period ago) and Kuwait (49.5 vs. 96.6 a period ago) have dropped noticeably. The overall decline is largely due to erosion of confidence in Regular Income (16.7 vs.91.6 a period ago) in the UAE and the Stock Market (25.4 vs. 93.0 a period ago) in Kuwait.
- Currently 23% of the consumers in Kuwait are spending 61-70% of their total annual income on household expenses.
- In the Middle East and Levant, 55% of the consumers plan to maintain the same level of discretionary/recreation spending as the last 6 months. In Kuwait 69% of the consumers plan to do the same.
- Across the Middle East and Levant, the top spending priorities are dining and entertainment (71%), fashion and accessories (49%), and consumer electronics (42%) in the next 6 months ahead. In Kuwait, the top spending priorities are dining and entertainment (86%), international personal air travel (71%) and consumer electronics (51%).
- Across the Middle East and Levant, 73% of the consumers intend to save for precautionary reasons compared to the 68% in Kuwait. In addition, in Kuwait, 24% of the consumers are planning to save between 21-30% of their total income in the next 6 months.
This news release is distributed with an accompanying chart that shows current MasterCard Worldwide Index of Consumer Confidence scores by market compared with several significant points in the history of the survey.
More information on the Index can be found at the website www.masterintelligence.com
About the MasterCard Worldwide Index™ of Consumer Confidence
The MasterCard Worldwide Index™ of Consumer Confidence survey has a 17-year track record of consumer confidence indices collected from no less than 200,000 interviews, unequalled both in scope and history across Asia/Pacific.
The MasterCard Worldwide Index of Consumer Confidence is the most comprehensive and longest running survey of its kind in the region. In June 1997, the Index revealed a decline in consumer confidence - one month prior to the devaluation of the Thai baht that triggered the regional economic crisis. In June 2003, the Index score for Employment in Hong Kong dropped to a low of 20.0. This was subsequently reflected in Hong Kong's unemployment rate, which peaked just before September 2003 at eight percent.
The survey comprising the Asia/Pacific markets began in the first half of 1993 and has been conducted twice yearly since. Markets from the Middle East and Africa were included in the Index from 2004. Twenty-one markets now participate in the survey: Australia, China, Egypt, Hong Kong, India, Indonesia, Japan, Kuwait, Lebanon, Malaysia, New Zealand, Philippines, Qatar, Saudi Arabia, South Korea, South Africa, Singapore, Taiwan, Thailand, United Arab Emirates and Vietnam. The last Asia/Pacific MasterCard Worldwide Index of Consumer Confidence survey was conducted from March 23 to April 18 2009. 9,211 qualified respondents were surveyed in the 21 markets with the sample being representative of the middle and upper income groups in each market. In each market except China, Egypt, India and South Africa, 400 or more people were surveyed. A minimum sample size of 600 was collected from each China, India, Egypt and South Africa.
The Index is calculated based upon percentage response figures, with zero as the most pessimistic, 100 as most optimistic and 50 as neutral. Five economic factors are measured: Employment, the Economy, Regular Income, Stock Market and Quality of Life. The responses are consumers' thoughts on the six months ahead (i.e. July to December 2009). Data collection was via personal, telephone and Computer Aided Telephone interviews with the questionnaire translated to the local language wherever appropriate and necessary. The survey has a margin of sampling error of plus or minus four percentage points at the 90 percent confidence level, except China, India, Egypt and South Africa where because of the larger sample, the margin of sampling error is plus or minus three percentage points.
MasterCard and its Suite of Research Properties
Based on the MasterCard Survey on Consumer Purchasing Priorities, the MasterCard Worldwide Index of Consumer Purchasing Resilience is part of the MasterCard Worldwide Index suite of research products in Asia/Pacific, Middle East and Africa. The others include the MasterCard Worldwide Index of Consumer Confidence and MasterCard Worldwide Index of Women's Advancement.
Besides these, MasterCard also regularly releases its Insights reports; the series is part its ongoing research and analysis of business dynamics, financial policies and regulatory activities in the Asia/Pacific, Middle East and Africa region. Over 60 Insights reports have been produced since 2004. MasterCard has also released a series of four books on Asian consumer insights, authored by its Asia/Pacific economist, Dr. Yuwa Hedrick-Wong and published by John Wiley & Sons.
The MasterCard Indexes and Insights reports are available at www.masterintelligence.com
About MasterCard Worldwide
MasterCard Worldwide advances global commerce by providing a critical economic link among financial institutions, businesses, cardholders and merchants worldwide. As a franchisor, processor and advisor, MasterCard develops and markets payment solutions, processes approximately 21 billion transactions each year, and provides industry-leading analysis and consulting services to financial-institution customers and merchants. Powered by the MasterCard Worldwide Network and through its family of brands, including MasterCard®, Maestro® and Cirrus®, MasterCard serves consumers and businesses in more than 210 countries and territories. For more information go to www.mastercard.com
| CURRENT | PERIOD AGO | YEAR AGO | HISTORICAL AVERAGE | |||||
| MARKETS | 1H 2009 | 2H 2008 | 1H 2008 | MASTERCARD WORLDWIDE INDEX | ||||
| Egypt | 32.3 | 55.6 | 32.3 | 61.2 | ||||
| Kuwait | 49.5 | 96.6 | 89.4 | 92.6 | ||||
| Lebanon | 64.4 | 69.1 | 32.0 | 46.5 | ||||
| Qatar | 71.4 | 76.2 | 88.6 | 82.4 | ||||
| Saudi Arabia | 67.1 | 72.4 | 80.1 | 89.0 | ||||
| U.A.E. | 29.6 | 75.4 | 85.4 | 82.7 | ||||
| Middle East & Levant | 49.9 | | 72.7 | | 66.4 | | 75.6 |
For more information, please contact:
Mitchell Prather
GolinHarris
Tel:+ 971-50-656-7179
Email: mprather@golinharris.com
Karen Hargreaves
MasterCard Worldwide
Tel: + 971-4-391-4200
Email: Karen_Hargreaves@Mastercard.com
[1] Markets surveyed include Egypt, Kuwait, Lebanon, Qatar, Saudi Arabia, and United Arab Emirates.
© Press Release 2009
