12 January 2014
LiveAdmins JLT Will Be Attending the 12th GCC Smart Government And Business Customer Care Excellence Conference, Where Mr. Hamza Nasir Will Be Speaking, Passing on His Thoughts And Insights to Elevate the Quality of Customer Service in the Region.

Dubai, U.A.E. (LIVEADMINS JLT) 13 January 2014 -  Given the valuable contributions that LiveAdmins JLT has been making to the region's customer service initiatives, Mr. Hamza Nasir, the company's Director of Strategic Relations, will be speaking at the prestigious 12th GCC Smart Government and Business Customer Care Excellence Conference by Datamatix. The conference will be held at Burj Al Arab Hotel in Dubai from 14 th January to 15 th January 2014. The aim of this meet-up would be to address critical issues in customer services at the instant and thus work towards raising its quality in the region. In addition, the 8th Middle East Government and Business Customer Care Excellence Awards will also be held concurrently with this event.

As a guest speaker, Mr. Hamza Nasir would be expounding his insights and knowledge on the aspects that make contemporary customer experience immaculate. He would also explain how LiveAdmins JLT has always been a strong proponent of customer service excellence, adhering to the ideal standards of customers support itself. The company realizes that technology is inextricably woven into consumers' life today, conversely making everything trickier and challenging for the companies. However, the only way to cope with this 'age of customer' would be to think ahead of them, both in terms of expertise and tools. Using the live chat technology to serve today's empowered customers, LiveAdmins JLT leaves no stone unturned while assisting and caring for its clients. Whereas responsiveness, proper etiquette and timeliness have invariably been company's forte when it comes to interacting with the customers.

Providing excellent customer care has always been a holy grail for both the region's private and public sector. Nevertheless, the conference will help point towards the delivery of best customer service through efficient use of resources, application of latest technologies and many other significant factors that also translate into effectiveness of services and competitive advantage for businesses. With a gathering of top government officials, leaders and decision-makers, the event would prove to be highly significant as it would help uncover both the barriers and enhancements that go into creating brilliant customer experience.

What's more, in conjunction with this conference, the 8th Middle East Government and Business Customer Care Excellence Awards would also be recognizing some of the distinguished achievements in customer care services both in the region's government and business organizations.

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About LiveAdmins JLT
LiveAdmins is a 10-year provider of Live Chat online sales & customer service.  LiveAdmins delivers solutions for a variety of businesses designed to increase their leads and sales and enhance their customer service.

LiveAdmins' WebGreeter Live Chat service is offered in English, French, Spanish, German, and Arabic.  LiveAdmins has sales offices and WebCenters (chat centers) all around the world.

Media Contact:
Aamir Yousafi
+971.4.423.2624
Aamir@LiveAdmins.ae
www.liveadmins.ae

Press Release 2014