Dubai: FSI Middle East, the region’s leading facilities management solutions software provider, has been awarded the contract to supply and deliver FM software solutions to TAD Total Facilities Management (TAD), located in Sudan and Eastern Africa.
FSI Middle East will be providing TAD with the latest version of Concept Evolution, FSI’s completely web-based Computer Aided Facilities Management solution. FSI will be responsible for implementing and configuring the new system in line with TAD’s business processes, as well as providing the required training. Ultimately handover a fully-integrated system which will enable them to optimise their business operations.
“Our strategy is to be a market leader in FM in Eastern Africa and employing 10,000 people over the next five years,” explained Mohamed Bakhit, CEO of TAD Total Facilities Management.
“Due to our significant and fast-paced growth strategy we require a high-end CAFM system which provides us with more visibility over our operations, as well as an effective medium to improve the quality of the services we provide through effective and efficient processes. In fact, we researched all the options available in the market over the past year, and we partnered with FSI as our CAFM service provider, as we could see without a doubt that FSI is clearly the leader in the region.”
“We also very proud to be among the first FM companies in Africa to implement a state-of-the-art CAFM system within our operations. The system enables us to easily schedule our PPM and routine tasks and have visibility over the activities within all our contracts across multiple sites. The system also allows our customers to have real time access whereby they could see the work conducted at their facilities, which definitely gives us a competitive edge,” added Bakhit.
TAD will also be integrating their 24/7 helpdesk into Concept Evolution which enables them to schedule all their reactive maintenance tasks as per agreed SLAs and KPIs, which is a huge benefit to both clients and employees.
TAD Total Facilities Management was established in 2015 to provide total facilities management services in Sudan and Eastern Africa. TAD currently employs more than 1000 full time employees and manages a diverse range of facilities for national and multi-national customers within healthcare, corporate, banking, telecommunication, NGO’s and industrial sectors. TAD’s inhouse training center also provides training within the local community, whereby members of the community can improve their skills and be certified by TAD as cleaners, technicians as well as waiters.
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About FSI (FM Solutions) Middle East
Since 1990, FSI has been a major influence on Computer Aided Facilities Management (CAFM) software and services for the built environment, delivering a truly versatile business tool.
The FSI suite of CAFM solutions includes:
Concept Evolution: a CAFM solution that merges powerful functionality with sophisticated technology to extend facilities management across borders, and optimises process efficiency, accuracy and productivity.
FSI GO: a mobile application solution, allowing the creation of fully-customised mobile solutions, extending the functionality of both Concept Evolution and third-party integrated systems.
Concept Advantage: a suite of single purpose user-focused workplace technology apps connecting Concept Evolution to the business and community ecosystem
FSI has headquarters in the UK, offices in Australia, Dubai, Hong Kong and Canada, plus an international partner network.
For further enquiries please contact:
Adrian Jarvis
Director
FSI FM Solutions Middle East FZ-LLC
Email: adrian.jarvis@fsime.ae
http://www.fsime.ae
OR
Lorey Fenton Executive Director
LMC Communications FZE
Tel: +971 50 587-9068
Email: lorey@lmcdubai.com
www.lmcdubai.com
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