Largest retail bank in Kuwait selects GMT Planet for network-wide branch workforce management project

NORCROSS, Ga., November 16, 2009 (ME Newswire):  GMT Corp., a global industry leader in enterprise workforce management and performance optimization solutions, today announced that The National Bank of Kuwait (NBK) has selected GMT Planet® to satisfy its requirements for branch workforce optimization. Having more than USD 43 billion in consolidated assets, the bank will deploy GMT Planet across its network of Kuwaiti branch locations.

Since its founding in 1952, NBK has shown consistent profitability, strong financial position and extensive international presence throughout the Gulf region and elsewhere in the world. As a result of its strong position, NBK has earned the highest ratings from a number of global credit ratings firms, including Standard & Poor's, Moody's and Fitch Ratings. Earlier this year, US-based Global Finance ranked NBK as the Gulf region's safest bank and one of the top 50 safest banks worldwide. NBK has also earned many distinguished international awards, including Best Bank in the Middle East from The Banker, a leading banking publication.

"Our vision is to be the premier Arab bank by delivering world-class service and superior products to our customers, and the investments we make in technology and people expressly help us further this vision," explained Mr. Abdulla Al-Najran, Deputy General Manager, Consumer Banking Group of NBK. "Our customers have come to expect exceptional service whenever they visit any NBK branch, and we believe our investment in GMT will only serve to improve their experience. GMT distinguished themselves as a knowledgeable and reputable partner throughout our evaluation process, and their impeccable references made them the obvious choice for this important initiative."

NBK joins a growing list of leading retail banks worldwide, including BB&T, Bank of the West, Zions Bancorporation and First Merit, who use GMT Planet to optimize their branch staffing. These, and many other financial institutions, have come to rely on GMT to help them improve customer service, increase operating efficiency, reduce branch wait times, and increase sales productivity as a result of using GMT Planet.

"NBK has built a solid reputation of service excellence with its customers, as evidenced by the myriad awards it has earned," commented Simon Angove, chief executive officer of GMT. "GMT is delighted to partner with NBK on this important initiative, and we are confident that our product, GMT Planet, and our professional services team will help NBK continue its reputation as the Gulf's leading bank."

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ABOUT GMT
GMT Corp. is a leading provider of workforce management and performance optimization solutions enabling companies to improve customer service and sales while decreasing labor expenses. Deployed in contact centers, branch offices or back office departments, GMT's products combine precision forecasting and intelligent scheduling with analytics and performance management tools to deliver a rapid return-on-investment. Products include GMT Planet®, its flagship workforce optimization solution; GMT On-Demand™, its SaaS workforce optimization solution; and SureServices, an award-winning client care methodology. Enterprise clients benefitting from GMT's solutions include BB&T, South Carolina Bank and Trust, PRC, Alpine Access, Golfsmith, AirTran Airways, World Travel Holdings, Bank of the West, Zions Bancorporation, Ingenico, West Midlands Police, Contact 1-2-1 and Yarra Valley Water. The company is privately-held with headquarters in Atlanta and offices in the U.K., Australia, South Africa and Dubai. For more information, visit www.gmt.com.

© 2009 GMT Corp. All rights reserved. All materials provided, regardless of form, are the exclusive property of GMT Corporation. GMT Corporation's products may be covered by one or more United States, European or other International patent or application. GMT, GMT Planet, "Accurate. Easy. Affordable.", "Workforce Optimization for the WHOLE Enterprise", "SureServices", "SureStart", "SureCare", "SurePerform", "Delivering on the Promise", "GMT QualityLink" and the GMT Planet logo are trademarks or registered trademarks of GMT Corp. All other trademarks are the property of their respective owners.

Contacts
GMT Corporation
Kevin Hegebarth, +1-770-864-2246
khegebarth@gmt.com

© Press Release 2009