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- The move digitises monthly manual transactions
Dubai: Emirates NBD, a leading banking group in the Middle East, North Africa and Turkey (MENAT) region, has enabled remote cash deposits for Dubai Police customers.
The fully automated service allows Dubai Police customers to deposit money without any time constraints and with immediate credit to Dubai Police via the bank's extensive network of more than 300 Cash Deposit Machines (CDMs), available for customers 24/7. The service aims to digitise the monthly manual transactions conducted by Dubai Police customers through Emirates NBD branches.
In addition to offering an enhanced customer experience, the digital platform also helps in ensuring the safety of Emirates NBD staff, customers, and the community, by limiting the number of visits to physical branches as part of precautionary measures during the ongoing COVID-19 outbreak.
Commenting on the new service, Ahmed Al Qassim, Senior Executive Vice President and Group Head, Corporate & Institutional Banking, Emirates NBD, said, “As a front-runner in digital banking innovation, Emirates NBD continues to introduce services which not just support the cash management needs of our clients but also simplify the experience of their customers. Innovation becomes meaningful when it enhances our clients’ experience - enabling remote cash deposits for Dubai Police customers helps us support Dubai Police’s strategy of promoting innovation and creativity while aiming for community happiness.”
He added: “We are confident that this new offering will bring greater ease of use and convenience to Dubai Police customers and look forward to continuing to work with government and private sector partners across the country to contribute towards the digitisation of banking and payment processes in the UAE.”
Brigadier Ali Al Shamali, Director of the General Department of Punitive and Correctional Institutions at Dubai Police, said: “Dubai Police General Command is committed to providing our customers with high-quality services that respond to their needs. We have undertaken several initiatives in this regard, including enabling remote cash deposits for prison inmates, in cooperation with Emirates NBD. This particular initiative is aligned to the government’s safety and precautionary measures to limit the spread of Covid-19. In addition, we aim to continue to support the government’s mission to digitalize services which further ensures the safety and protection of our society.”
He added, “Inmates’ families can pay a visit to any of Emirates NBD’s branches in the UAE to deposit funds in the penal institution’s account stating the inmate's name and number. The penal institution then delivers the money to the inmates' personal accounts, allowing inmates to make purchases at the smart supermarket in the penal institution.”
An early mover in banking and payments innovation, Emirates NBD's robust digital infrastructure has enabled it to support private and public sector clients with digital banking innovation.
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About Emirates NBD
Emirates NBD (DFM: Emirates NBD) is a leading Banking Group in the MENAT region. As at 31st March 2021, total assets were AED 695 Billion, (equivalent to approx. USD 187 Billion). The acquisition of DenizBank represents a significant milestone for Emirates NBD with the Group expanding its presence to 13 countries, servicing over 14 million customers. The Group is ranked among the top 20 in the Forbes’ list of the World’s Best Regarded Companies, securing a leading spot among global brands.
The Group has a significant retail banking franchise in the UAE and is a key participant in the global digital banking industry with 94% of all financial transactions and requests conducted outside of its branches. The Group announced the creation of E20., a digital business bank for entrepreneurs and SMEs while Liv., the lifestyle digital bank for millennials continued to be the fastest growing retail proposition in the UAE. Emirates NBD was named ‘UAE’s Best Bank’ in 2020 for a fifth consecutive year by Euromoney. In addition, Emirates NBD received the ‘Excellence in Leadership in the Middle East’ award, introduced in 2020 in light of the Covid-19 impact, as a recognition of its efforts in responding to the Covid-19 crisis. The Bank is ranked 87th in The Banker’s list of the World’s Top 1,000 Banks. Emirates NBD was named ‘Bank of the Year – UAE 2020’ for the sixth year and ‘Bank of the Year – Middle East 2020’ for the third time by The Banker. In addition, Emirates NBD has been assessed as the ‘Strongest Bank in the UAE’ and ‘Fifth Strongest Bank in the Middle East’ by The Asian Banker 500 Largest and Strongest Banks Rankings.
The Group has operations in the UAE, Egypt, India, Turkey, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 907 branches and 4,032 ATMs / SDMs. The Group has a large social media following, being the only bank in the Middle East ranked among the top 20 in the ‘Power 100 Social Media Rankings’, compiled by The Financial Brand for 2019. Emirates NBD is a major player in the UAE corporate segment and has strong Islamic banking, investment banking, private banking, asset management, global markets & treasury and brokerage operations.
Emirates NBD is an active participant and supporter of the UAE’s main development and community initiatives, in close alignment with the UAE government’s strategies, including financial literacy and advocacy for inclusion of People with Disabilities under its #TogetherLimitless platform. The Group is recognised for the pioneering efforts in employee volunteering and corporate social responsibility by IMPACT2030, the corporate volunteering arm of the United Nations. Emirates NBD Group is a Premier Partner and the Official Banking Partner for Expo 2020 Dubai.
For further information on Emirates NBD, please contact:
Ibrahim Sowaidan
Senior Vice President
Head - Group Corporate Affairs
Emirates NBD
Telephone: +971 4 609 4113
e-mail: ibrahims@emiratesnbd.com
Tricia Kaul
Asda’a bcw; Dubai, UAE
Tel: 971-4-4507600; Fax: 971-4-4358040
Email: Tricia.Kaul@bcw-global.com
© Press Release 2021
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