- Technology to enable digitization of bookings & enhanced guest experience online
Dubai, United Arab Emirates. Eat App, a global leading restaurant reservations platform based in Dubai, has today announced the launch of its unique restaurant reservation technology to The Emaar Hospitality Group, the hospitality and leisure business of Emaar Properties PJSC.
The agreement will see the Eat App technology rolled out across the F&B portfolio of Emaar Hospitality Group, and will power the operations and guest management across 50+ restaurants including At.mosphere, Address Downtown, Address Marina Mall, Palace Downtown, Vida Hotels and Resorts, and Armani Hotels Dubai, amongst others.
Nezar Kadhem, Co-founder & CEO of Eat App said, “We are delighted to be working with a sophisticated F&B operator such as Emaar Hospitality Group, who shares our vision of world-class hospitality. In their hands, Eat App can truly be used to its full potential and we are excited to be working together to build the next generation of technology powered hospitality.”
Eat App is a cloud-based system that runs natively on iPads in each restaurant and will give Emaar staff access to reservations and guest information across the group. The software will be connected to Emaar Hospitality Group restaurant websites, as well as directly integrated with the U by Emaar loyalty app allowing staff to easily recognize and personalize the service for their most valued customers at any restaurant in the group.
David Feuillard, Co-founder & COO added, "By implementing Eat App, Emaar Hospitality Group restaurants is building a deeper and digitized understanding of their guests across multiple touchpoints allowing them to further deliver outstanding F&B experiences that naturally build loyalty over time."
The roll out will also give Emaar Hospitality Group staff working across the restaurant portfolio access to a centralized guest database, with enriched guest data, that powers personalized guest experiences and more efficient operations. In addition, the Group will be using Eat App's unique point of sale (POS) integration system which brings an extra layer of guest insight.
Till date, Eat App has raised US$7.2M, including investments from renowned Silicon Valley VC 500 Startups and MEVP, making it one of Forbes 50 Most-Funded Startups in The Middle East.
About Emaar Hospitality Group
Emaar Hospitality Group LLC is a wholly-owned subsidiary of Emaar Properties PJSC, the Dubai-based global property developer, and manages Emaar’s hospitality and leisure projects globally.
Defining its competency in managing mixed-use property developments, Emaar Hospitality Group owns and manages a diversified portfolio of assets including hotels, serviced residences, golf clubs, polo club, marina and lifestyle dining restaurants.
Emaar Hospitality Group has defined its credentials in the hotel industry with its distinctive hotel brands – Address Hotels + Resorts and Vida Hotels and Resorts.
Underlining its strength and contribution to shaping the hospitality sector of the nation, Emaar Hospitality Group has been awarded as the Official Partner of Expo 2020 Dubai and will provide authentic experiences with a strong local flavour at various locations across the Expo 2020 site, including VIP clubs and lounges, as well as in its hotels and restaurants in Dubai. www.emaarhospitality.com
More About Eat App
Founded by Nezar Kadhem and David Feuillard in 2015, Eat App is headquartered in Dubai. Eat App is an industry leading restaurant reservation and table management platform. It provides cloud-based applications to restaurants for increasing efficiency and revenue through real-time restaurant reservations, automation and guest data management and CRM. Eat App is known for helping restaurants save hundreds of hours every month through host stand optimization and automation, as well as understand their customers through data allowing them to increase loyalty.
Eat App counts industry leaders like Emaar Hospitality Group, The Four Season's, The Ritz-Carlton, The Maine Group, Food Fund International and Orange Hospitality as customers. restaurant.eatapp.co
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