du customers now have an additional retail touchpoint for their fixed and mobile service needs

Dubai, UAE, 7th August 2016

du delights customers by expanding its retail footprint in Dubai with the grand opening of a new du Shop at Wafi Mall on August 4, 2016. Customers in the vicinity now have a new du retail outlet for all their account needs. The Shop in Wafi Mall will offer all services related to consumer and enterprise fixed and mobile services.

"It is our intention to reach out to our customers wherever they are located, so that we can offer them easier access to our services on ground."  We are very excited to expand our retail footprint and offering increased convenience to our customers," said Ahmad Al Khaja, Vice President Consumer Direct Channels, du. "

The du Shop at Wafi will have multiple bill payment machines offering a quick and easy way to pay their bills, without waiting in queues. It will also feature several counters to serve business and individual customers. 

This latest retail outlet falls under du's drive towards increasing its digital footprint across online and in-store experience, as it marks the 64th du retail shop in the UAE. The announcement also follows a series of enhancement initiatives on the du app and online store levels, including the launch of Appointment Booking service to reduce waiting times for customers visiting du stores. du Shops are located in conveniently accessible locations across the UAE. Full details of the locations are available on www.du.ae/en/mobile/where-to-buy/ourshops.

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About du
We started operating in 2007, offering mobile and fixed telephony, broadband connectivity and IPTV services. Today, we serve more than 8 million individual customers and over 80,000 businesses in the UAE. We also provide carrier services for businesses and satellite up/downlink services for TV broadcasters.

We won the Gallup Great Workplace Award. Our recruitment strategy aims to provide fulfilling opportunities for quality talent in a cosmopolitan working environment where more than 60 nationalities work 35% of which are Emiratis. We are the first telecom company in the world to release a Sustainability Report based on GRI-G4 comprehensive guidelines. Among our other laurels, we also have the credit of being the first in the UAE to be awarded with prestigious LEED Platinum certification for 2 of our green retail outlet.

du is 39.5 percent owned by Emirates Investment Authority, 19.75 percent by Mubadala Development Company PJSC, 19.5 percent by Emirates International Telecommunications Company LLC and the remaining by public shareholders. Listed on the Dubai Financial Market (DFM), the company trades under the name 'du'.

For further information, please contact:
Maryam Al Balooshi
PR Lead (Corporate) Commercial
du
Mobile: +971559530523
Email: Maryam.AlBalooshi@du.ae

Layal Dalal
Communications Manager
LeoComm PR
Email: layal.dalal@leocommpr.com 

© Press Release 2016