• Facility will serve 70,000 customers across the Middle East and North Africa
  • Spanning 13,100 sq m, the facility will manage 5,000 shipments per hour
  • DHL is supporting economic growth by facilitating global trade to and from its hub in the UAE

Dubai, 23 November 2017: DHL Express, the world’s leading international express services provider, has opened the doors to its newly expanded US$18mn state-of-the-art facility at Terminal 2 in DXB. It will significantly increase the capacity of shipments managed every hour and strengthen DHL’s regional hub operations from Dubai.

The 13,100 sq m facility, which is located in the Cargo Terminal at DXB, will have the capacity to manage up to 5,000 shipments per hour. That will double its current capacity of 2,500 and serve nearly 70,000 customers across the Middle East and North Africa (MENA) region.

Ken Allen, Member of the Board of Management Deutsche Post AG, Division EXPRESS, added: “The expansion of our facility at Terminal 2 in Dubai is the latest investment by DHL to support economic growth in the country and wider region by facilitating global trade to and from our growing hub in the UAE. We are confident that the new facility will be able to adequately meet increasing demand for faster shipment deliveries, especially with the boom in eCommerce in region.”

Nour Suliman, CEO of DHL Express MENA said: “We continue to see sustained growth in the Middle East region, which is why we are strengthening our regional hub in Dubai and successfully increasing capacity. The new state-of-the-art facility incorporates the very latest technology that ensures we can sort and ship over 120,000 shipments a day. DHL is continuing to set new standards for the logistics industry across the region and we will continue to work closely with our key partners and customs officials to ensure that our customers in the UAE receive the highest levels of service.”

“Dubai Airports’ partnership with DHL goes back many years, and we are delighted with their continued investment in people, infrastructure and systems. This confidence is testament to Dubai’s global position as a well-positioned aviation and logistics hub, and highlights the significance of Dubai International’s key role as a gateway to the Emirate and the region,” said Eugene Barry, Executive Vice President of Dubai Airports Commercial Group.      

The new facility will enable consolidated export, transit and import operations with a customs’ clearance and hold area that will feed inter-continental and region-wide air-and land-network distribution. An automated conveyor system with dual-view x-ray screening of parcels, image-capture technology and an automatic bar-code parcel sorting system will enable the delivery of more than 120,000 shipments a day.

DHL currently has more than 200 service centres and service points across 19 countries in the region and employs over 5,100 employees across the Middle East. Through its innovation, service excellence and commitment, DHL continues to offer customers superior and market-leading logistics solutions. Between 2015 and 2019 DHL Express will have invested nearly US$200 million into the MENA region, as well as having updated 12 of its major facilities.


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DHL – The logistics company for the world
DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 340,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 57 billion euros in 2016.

About Dubai Airports
Dubai Airports manages the operation and development of both of Dubai’s airports – Dubai International (DXB) and Dubai World Central (DWC). As integrator, Dubai Airports works to balance the interests of all stakeholders to maintain aviation growth, protect operational resilience and ensure that service providers collaborate to provide a safe and secure service and improve the experience of our customers whilst maintaining a sustainable business. DXB is the world’s number one airport in terms of international passenger traffic and number three globally in terms of total passenger traffic as reported by Airports Council International. DXB ranks fourth globally for international cargo traffic.

© Press Release 2017