-- Collaboration Between Firms Allows VoIP Providers To View How Echo, Voice Level Mismatch, Background Noise, And Other Impairments Impact Subscribers' Quality Of Experience
-- Brix Also Joins Ditech's EXi Everywhere Partner Program
CHELMSFORD, Mass. - Brix Networks, a global provider of open and extensible converged service assurance solutions, today announced a collaboration with Ditech Networks (NASDAQ: DITC), a leading provider of voice quality solutions to the world's communications industry, whereby Brix will integrate Ditech's Experience Intelligence (EXi) technology into the company's BrixCallT advanced call signaling analysis and media correlation application to allow Voice over Internet Protocol (VoIP) providers to view how voice quality impairments -- such as echo, mismatched speech levels, and background noise -- impact subscribers' quality of experience (QoE).
In a related matter, Ditech separately announced today that Brix is the latest organization to become part of Ditech's EXi Everywhere Partner Program, which makes the firm's voice quality measurement technology available to the communications industry.
Since its introduction, leading carriers around the world have used EXi to measure real-time voice quality. EXi quantifies the impact of voice quality impairments caused by the places where people make calls, codec impairments, packet loss, and by a wide variety of mobile devices, such as phones and headsets. Before EXi, the communications industry was unable to identify meaningful trends or many of the root causes of substandard voice quality, such as ambient noise or echo, on live calls.
According to Philip Powell, director, product management at Brix Networks, "Ditech's EXi is a highly complementary technology that will add important new capabilities to BrixCall, including measurement of signal-to-noise ratio and other vital details about the impact that substandard voice quality and various aural effects have on the actual live subscriber call experience. As a result, carriers can take corrective action that allows them to pinpoint and quickly solve their customers' problems."
In addition to deploying EXi on its own Voice Quality Assurance (VQA) product, Ditech is making multi-platform support available in conjunction with its EXi Everywhere Partner Program, including mobile handset and headset manufacturers, communications providers, network equipment vendors, test and measurement companies, standards organizations, consulting firms, and other solutions providers.
"As part of our EXi Everywhere Partner Program, Brix Networks can bring to its customers an important aspect of voice quality that can help shape a service provider's understanding of voice service," said Karl Brown, vice president of marketing at Ditech Networks. "Brix products will be able to capture voice quality impairments that originate from the subscriber's environment, and add that view to impairments originating in the network, to provide its customers a comprehensive picture of actual voice quality that is experienced by subscribers."
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About Ditech Networks
Ditech Networks is shaping the future of voice quality through continuous innovation and leadership for the world's communications companies. Ditech's voice quality solutions are deployed in wireless and wireline networks to optimize the call experience. By delivering consistent, dependable voice quality, Ditech's products help global communications companies meet the multiple challenges of service differentiation, network expansion, and call capacity. Ditech's customers include Verizon, Sprint/Nextel, Orascom Telecom, AT&T, China Unicom, Global Crossing, and West Corporation. Ditech Networks is headquartered in Mountain View, Calif. For more information, visit www.ditechnetworks.com.
About Brix Networks
Brix Networks is a global provider of open and extensible converged service assurance solutions that allow the world's largest service providers and enterprises to offer reliable and high-quality experiences in voice, video, data, and mobile services to their customers, partners, and employees. The Chelmsford, Mass., U.S.A.-based company brings a proven heritage of IP expertise unique to the service assurance marketplace, and collaborates closely with its customers and partners to assure the delivery of any IP-based service, over any network, to any endpoint.
For more information, visit www.brixnet.com, or call 978-367-5600/1-888-BRIXNET.
© Press Release 2008
