Health at Hand, the Middle East’s leading telehealth provider, is pleased to announce that they have signed the most significant telehealth contract ever executed in the MENA region. By partnering with global blue-chip insurance company, Allianz Care, Health at Hand’s market leading telehealth solution will be available to 100,000’s of insured members in 2019 and beyond, changing the way patients access quality and ethical primary healthcare forever. Through the partnership, Health at Hand's dedicated team of in-house technology engineers have developed a cutting-edge white-labelled telehealth app, allowing Allianz Care patients to access expert DHA licensed doctors via video through their mobile phone, 24 hours a day, 7 days a week, with zero co-pay.

Allianz Partners’ Regional CEO MEA, Christian Gregorowicz, was quick to commend Health at Hand, commenting that “Health at Hand not only met our rigorous technical and operational due diligence, but we have been incredibly impressed with the knowledge and professionalism of their team. We are excited to start a long-term relationship with Health at Hand in the UAE and wider MENA region as we seek to offer Health at Hand’s market leading telehealth solution across our membership base.”

With Allianz Care having a large and growing footprint across MENA, this partnership represents a significant moment for primary healthcare in the region. Health at Hand are delighted to have been selected as Allianz Care’s MENA telehealth partner, in the face of stiff international competition, fully endorsing the operational and technology capabilities of the business.

Health at Hand Founder and Chief Executive Officer, Charlie Barlow, commented that “this announcement is a real inflexion point for primary healthcare in the MENA region, where payers are desperately seeking viable, cost-containment solutions, as loss ratios increase and health insurance inflation spirals out of control. It is a huge endorsement for Health at Hand that we have been selected by Allianz Care, Allianz Partners’ international health brand, as their regional telehealth partner, and we are delighted to be associated with such a reputable group”.

Health at Hand’s telehealth solution has been built using ‘best of breed’ technologies from other international markets and provides a viable cost-containment for everyone, be it blue-collar or white-collar workers. With a focus on delivering quality, ethical healthcare, patients can now access doctors from the comfort of their own home or office with a maximum waiting time of 2 minutes, truly revolutionising primary healthcare.

This partnership is a testament to the forward-thinking, solution-focused, patient- centric culture at Health at Hand. Health at Hand are hard at work on their mission to ensure that quality, primary healthcare is available to everyone, and not just the privileged few.


About Health at Hand:

Health at Hand is a DMCC company with a DHA licence for telemedicine services, operating in the UAE. Health at Hand’s vision is to bring the highest standard of healthcare to everyone, wherever and whenever it is needed the most. Convenient and trusted, Health at Hand aims to remove the difficulties associated with visiting a doctor. By offering Per-Member-Per-Month and Transactional pricing, Health at Hand provides quantifiable cost-savings for corporates and insurance payers. To date, Health at Hand has raised $4.1 million investment and its board boasts one of the most influential telehealth doctors’ in the world, Dr. Pat Basu, founder and former Chief Medical Officer of Doctor on Demand, the leading, US-based, video consultation platform. 

© Press Release 2019

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