Dubai : H.E Eng. Sultan bin Saeed Al Mansoori, Minister of Economy, Chairman of the Emirates Authority for Standardization and Metrology, “ESMA”, has honored 16 conformity certificates for major companies for vehicles repair and maintenance services, vehicle repair workshops, according to the
UAE system for requirements of repair facilities and vehicle service centers, on the sidelines of the Supreme Committee for Consumer Protection meeting. In Dubai.
The Emirates Transport, Dubai Government Workshop, Al-Futtaim Motors (8 workshops in various locations nationwide), the Arabian Automobiles Co. (Nissan, Infiniti and Renault) and the Suzuki Service Center (two maintenance workshops), in addition to the (Tire Plus) workshop It has the gain certificates from ESMA in the presence of a number of officials and partners.
The UAE system for the requirements of repair facilities and vehicle service centers will enter into implementation in mid-November of the year 2021, while vehicles agencies running major repair and maintenance workshops have obtained optional certificates of choice during the past period.
H.E Abdullah Al-Maeeni, ESMA Director General, considered that the project is considered a qualitative shift in the services provided to consumers in the UAE, in addition to that it preserves consumer rights It also supports the orientations of the UAE government in achieving fair access to services.
As it is also a civilized project that has been extensively studied by ESMA and the Supreme Committee for Consumer Protection, in order to establish a structured, practical and fair framework for the quality of vehicle repair workshops in the UAE.
He stressed that the introduction of this system would ensure fair access to the service for consumers, and ensure that the quality of service provision is raised, in a manner that achieves the principle of providing integrated information to consumers.
That helps them to take the appropriate decision to repair vehicles, according to controls Clear and transparent, as the ministry and the authority aim to raise the level of service, and we had previously issued an introductory brochure to help consumers information, and we asked all agencies and sales outlets to provide it in all showrooms. He added.
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The Emirates Authority for Standardization and Metrology (ESMA) is the federal authority approved by the United Arab Emirates to exercise administrative responsibilities by unifying management, supervision and coordination of standards, regulations, and quality control. The Authority's policy is drawn up by a board of directors headed by a UAE minister and includes representatives of the relevant federal and local government entities.
The Emirates Authority for Standardization and Metrology (ESMA) was established as a financially and administratively independent federal body under Federal Law No. 28 of 2001. The Authority provides standards, metrology, conformity assessment and accreditation services in accordance with international requirements and practices.
For inquiries or further information, please contact us via the below email: media@esma.gov.ae
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