21 May 2005
Kuwait City - The Directorate General of Civil Aviation (DGCA) has allowed Kuwait Airways Corporation to increase the price of its air tickets, say sources. Earlier, KAC had sought the permission of DGCA to increase the price of its tickets in tune with other international airlines in view of the increase in oil prices. Indicating KAC was incurring an additional expenditure of KD 40 million due to this factor, sources said, "DGCA has agreed to allow Kuwait Airways Corporation to increase the price of its tickets on a temporary basis. When oil prices decline KAC will have to reduce the price of its tickets." KAC marked decrease in passengers last April as compared to last year, said KAC Public Relations and Media Manager Adel Mohammed Buresli.

Buresli said, in a news conference, the passengers in April reached 199,244 compared with 209,924 of April 2004. The percentage difference reduced by 0.5. The manager related this reduction to suspensions in some maintenance stations and a decrease in some especially to Lebanon since the killing of former Lebanese prime minister Rafik Hariri. The corporation had the biggest share of the 49 per cent growth in Kuwait International Airport among other airways company, Buresli said. Buresli affirmed KAC's commitment to better serve its customers especially during the summer. KAC is working on providing many services that would alleviate traveling complications such as ticket confirmations and hotel reservations, Buresli added. The manager said that KAC is currently providing the SMS service as a tool of updating customers with any sudden changes or new services, in addition to confirming flights via the SMS service. The service also aims at knowing customers' opinions and suggestions to better serve them.

By Daifallah Al-Shimiri

© Arab Times 2005