15 September 2015
Saudi conglomerate implements integrated retail software solution 'iVend Retail' to drive efficiency and enhance customer experience

Dubai, United Arab Emirates, Al Muhaidib Group, a private business conglomerate based in the Kingdom of Saudi Arabia, which mainly operates in five sectors that include Food, Real Estate, Building Materials, Construction and Utilities and Infrastructure announced today its partnership with CitiXsys at the 5th Annual InRetail Summit which is being held in Dubai on the 14th and 15th of September 2015 at The Address Dubai Marina.

Five subsidiaries of Al Muhaidib group's Building Materials sector, one of the largest building materials pioneers in the region, will now be running iVend Retail from CitiXsys.

"We are absolutely delighted to partner with Al Muhaidib Group and introduce our iVend Retail solution to their business. Delivering superior customer experience is a key focus area for most retailers today, as they look for innovative solutions and ways to address their customer service needs. For that, retailers must adopt a system that is Scalable, Integrated, Available, Mobile and Secure," explains Maher Elissaoui, Regional Director - Middle East and Africa, CitiXsys.

iVend is an end-to-end, flexible, truly omnichannel Retail Management Solution, with seamless and deep integration with any Enterprise Resource Planning (ERP) and third-party applications. It is highly focused on customer engagement and provides full end-to-end visibility of products and the ability to fulfill products from any channel from a single pool of inventory. It also enables consistency in pricing and promotion and is highly scalable, to integrate hundreds of stores across geographies while also being easy to deploy, use and maintain.

Alexander Harris, Group Treasurer and Program Sponsor, Al Muhaidib Group, said, "We found the ideal partner in CitiXsys and implementing iVend will provide us with better visibility over stock within each store and across the Kingdom. It integrates seamlessly with our main distribution centers using SAP. It will also provide us with real-time view of sales and revenue as well as feasibility over cash flow from sales among other benefits that will drive efficiency and enhance customer experience."

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About Al Muhaidib Group:
Al Muhaidib Group (Abdulkadir Al Muhaidib & Sons Co.) is an international private group of companies based in Saudi Arabia that was founded in 1943 by the late Abdulkadir Al Muhaidib. The current Chairman of the Board of Directors is Sulaiman A.K Al Muhaidib. The main interest of the company was wholesale building materials and then later in 1959 Al Muhaidib Group began importing food products specifically marketing and distributing rice. This sector has remained a core business for the Group and has allowed the company to expand its portfolio to include other grains and eventually leading to the establishment of a retail outlet chain, Giant Stores (later merged with Panda). Today, the Group is active in five key sectors: Food, Real Estate, Building Materials, Construction and Utilities & Infrastructure.

About CitiXsys:
CitiXsys is a leading provider of software products for forward looking retailers. iVend Retail from CitiXsys delivers Omnichannel retail management solutions for retailers of today, implementing technology that is built to enable change, not just built to last. CitiXsys has its corporate headquarters in New York and offices in Chicago, Toronto, Panama, Dublin, London, Dubai, New Delhi, Singapore, Sydney and Melbourne.

For further information, please contact (not to be published):
Moustafa Mahdi 
Strategic PR & Communications Consultant 
MasterMind Business Consultancy - Public Relations & Communications 
M: 00971(50) 653 9443 
E-mail: moustafa@mmcdubai.com 
Website: www.mastermindprdubai.com

© Press Release 2015