Dubai, United Arab Emirates, October 19, 2016

The Dubai Health Authority (DHA) signed a contract with Etisalat to provide end-to-end Managed Network Services for all its hospital, health centres and medical fitness centres.

The contract was signed by Abdulla Ebrahim Al Ahmed, Senior VP for Government Sales at Etisalat and Amani Al Jassmi, Director of Information Technology (IT) at the DHA in presence of senior officials including HE Humaid Al Qatami, Chairman of the Board and Director-General of the DHA and Salvador Anglada, Chief Business Officer at Etisalat.

In line with the contract, Etisalat will use powerful networks that will seamlessly connect all DHA health facilities, doctors and healthcare staff and enable better communications and access to information in a secure environment, which is vital, particularly in the health sector.

The WAN connectivity offers dependable main links as well as back up links, which makes connectivity failures highly unlikely and the contract includes service level agreements, which will ensure timely resolution of any network issues.

Amani Al Jassmi, Director of IT at the DHA, said: “In today’s healthcare landscape connectivity is absolutely vital to ensure provision of high-quality services. This contract ensures our healthcare facilities and staff enjoy easy connectively. It allows physicians and other providers to have secure access to important patient data across multiple locations.”

She added that the contract provides DHA with guaranteed uptime, flexible connectivity and uncompromised security, which are vital to ensure uninterrupted communication across DHA health facilities.

-Ends-

For further information, please contact:

Mahmoud Al Ali 
Head of Media
Dubai Health Authority 
myalali@dha.gov.ae
+9714 219 7260

Kamakshi Gupta and Noor Nazzal
Communications Analysts- Media Dept.
Dubai Health Authority 
Klgupta@dha.gov.ae 
NNNazzal@dha.gov.ae
+9714 2197455

About the Dubai Health Authority: 
The Dubai Health Authority (DHA) was created, in June 2007, by Law 13 issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai, with an expanded vision to include strategic oversight for the complete health sector in Dubai and enhance private sector engagement. His Highness Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance is the President of the Dubai Health Authority and His Excellency Humaid Al Qatami is the Chairman of the Board and Director-General of the Dubai Health Authority.

The DHA’s aim in Dubai is to provide an accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the Emirate. This is a direct translation of the objectives of the Dubai Strategic Plan 2015 launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum. Keeping the strategic plan in mind, the DHA’s mission is to ensure access to health services, maintain and improve the quality of these services, improve the health status of nationals, residents and visitors and oversee a dynamic, efficient and innovative health sector.

In addition to overseeing the health sector for the Emirate of Dubai, the DHA also focuses on providing services through DHA healthcare facilities including hospitals (Latifa, Dubai, Rashid and Hatta), specialty centres (e.g. the Dubai Diabetes Center) and DHA primary health centres spread throughout the Emirate of Dubai.

The main pillars of service delivery at DHA health facilities are quality, efficiency, patients and staff.  It is our aim to maintain and improve the quality and efficiency of DHA health services. An important aspect of the service delivery strategy is to focus on patients, their needs and satisfaction as well as attract, retain, nurture and support outstanding staff.

Prior to the establishment of the DHA, the Department of Health and Medical Services (DOHMS), which was established in 1973, was the functioning authority that almost exclusively focused on health service delivery.

© Press Release 2016