30 July 2016
Dubai, UAE - Mashreq, one of the UAE's leading financial institutions, has partnered with the Dubai Police to provide unique and innovative payment acceptance services to the UAE public. This comes as part of the Dubai smart city and smart government vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.
The initiative will be realized through a new customer facing, self-service touch screen device, which will be installed at the counters of the Dubai Police service centers. With its user friendly layout and elegant design, the system will make it easier and more convenient for customers to use, manage and make transactions. The payment device also includes features including a satisfaction survey for the customer to complete right after the transaction.
The signing ceremony which took place in Dubai Police Headquarters was presented by H.E. AbdulAziz Al Ghurair and Commander in Chief - Lt. General Khamis Mattar Al Mazeina.
H.E. AbdulAziz Al Ghurair, CEO of Mashreq, said
: "Behind every innovation from Mashreq lies the inventiveness of our people and the needs of our customers. With this in mind, our goal is not only to lead innovations in the UAE payments space - our aim is to make customers benefit from every market innovation. Integrating our services with the Dubai Police through a new customer-facing payment device, Mashreq does not only continue its tradition of innovative solutions, it also reflects the bank's contribution towards fulfilling the Dubai smart city and smart government vision."
Additionally, Dubai Police will make available mobile POS solutions through Mashreq, enabling customers to make payments on the go.
Lt. General Khamis Mattar Al Mazeina, Commander in Chief, commented: "Paying for traffic fines couldn't have been more convenient. Individuals visiting the various stations and our premises will find the new devices useful and more efficient and this is possible thanks to our partnership with Mashreq. This new device is aligned with Dubai Police's efforts and initiatives to turn all their services into smart services and proof our effort to reinforce Dubai smart city and smart government vision."
Mashreq is the first bank to integrate such state of the art payments solutions with the Dubai Police systems. The devices will be installed at the headquarters of Dubai Police and other locations thereafter.
Mashreq is the oldest bank in the UAE with an extensive branch network across the Emirates. Mashreq is also present in 11 countries outside UAE with 21 overseas branches and offices spread across Europe, USA, Asia and Africa providing a comprehensive range of international financial services. Established in 1967, Mashreq has established itself as a market leader by delivering award-winning customer experiences and innovative thinking across its financial products and services. Mashreq's various banking divisions cater to its own unique specialisms and expertise and include: Corporate Banking, Retail Banking, International Banking, and Innovative Treasury Services. The bank also allows for customers to experience Sharia'h Compliant financial banking solutions. As a leading financial institution, Mashreq is committed to supporting every community it serves. In the UAE, the bank pays particular attention to recruiting, training, and developing UAE National employees. Mashreq is the only financial institution in the UAE to have been awarded the CSR Label by Dubai Chamber for five years in a row.
For media enquiries, please contact:
Huda Ismail Nssrin Khalil
Public Relations, Mashreq Public Relations, Mashreq
Tel: 04 -6083629 Tel: 04 - 6083836
Email: HudaI@mashreq.com Email: NssrinK@mashreq.com
© Press Release 2016