Car Spa among new services to be offered at Abu Dhabi Airports Parking following new partnership with Al Musbah
6th May 2015, Abu Dhabi, United Arab Emirates - Abu Dhabi Airports announced today that The Al Musbah Group has been named as a new parking concessionaire responsible for a range of airport services including baggage wrapping, the Airport Service Centre, and Airport Parking.
Passengers traveling through Abu Dhabi International Airport and Al Bateen Executive Airport will soon notice a range of improvements and additional services ranging from a premium car cleaning service to a higher level of customer service from newly trained staff.
All automated payment machines at Abu Dhabi International Airport will be equipped to accept credit cards, and a new tariffs schedule is being implemented. Investments and upgrades throughout the facility are underway to enhance customer comfort and ease of use throughout the airport experience. Al Musbah's subsidiary, Mawqif, will operate the parking services and has big plans for the coming year at the Capital's airport gateway, which includes a Car Spa offering detailing and polishing service and enhanced valet parking service.
Passengers using Terminal 2 and the City check-in Terminal are now able to protect their luggage with the new "Quickwrap" baggage wrapping service. In addition new retail bag and luggage accessory "Xplora" shop is now open in Terminal 1 and will open shortly at the City Terminal to offer a wider range of travel products.
Daniel Cappell, Acting Chief Commercial Officer at Abu Dhabi Airports said: "Al Musbah has the expertise and commitment to excellence we look for in all of our partners. With unrivaled experience of operating at other airports in the region, I am confident their services will help our passengers to enjoy superior attention to detail and service. We are very excited about all the planned enhancements to the airport's car facilities. They reflect our commitment to using the best services available to deliver an outstanding experience, as more and more passengers chose Abu Dhabi International Airport as their final destination or transit hub."
Andrew Perrier, Director of Business Development at Al Musbah's added: "Abu Dhabi International Airport is the gateway to UAE's capital city and we are extremely pleased to be bringing our expertise and planned enhancements to strengthen the experience at this world class airport. Customer service is our top priority and we are confident we will be raising the bar and exceeding passengers' expectations with our new offerings."
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About Abu Dhabi Airports
Abu Dhabi Airports is a public joint-stock company wholly owned by the Abu Dhabi Government. It was incorporated by Amiri Decree number 5, issued on 4 March 2006, to spearhead the development of the Emirate's aviation infrastructure. In September 2006, Abu Dhabi Airports assumed responsibility for the operation and management of Abu Dhabi and Al Ain International Airports. In 2008, Abu Dhabi Airports added Al Bateen Executive Airport (an exclusive business aviation airport), as well as Sir Bani Yas and Delma Island Airports to its portfolio. These airports are geared to serve the various segments of air travelers, the aviation marketplace, and will help contribute to Abu Dhabi's development as a destination for both business and leisure tourism.
Currently under way is the multi-billion dollar re-development and expansion of Abu Dhabi International Airport designed to increase the overall capacity of the airport to more than 40 million passengers per year. As part of this redevelopment, a second runway and a third terminal have been completed.
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Layla Haroon
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E-mail: lharoon@bell-pottinger.com
© Press Release 2015
