27 February 2017
Aramex customers set to benefit from 100% uptime and boost in performance

Dubai, UAE. – Aramex, a leading global provider of comprehensive logistics and transportation solutions has implemented Citrix solutions to ensure efficiency and reliability while safeguarding sensitive customer information. With a workforce that comprises of 18,000 employees in over 66 countries, Aramex partnered with Citrix to resolve its challenge of providing couriers and staff with reliable, secure access to core business apps regardless of their location.

Since its founding in 1982 Aramex has quickly grown into a brand that is renowned globally for its customized services and innovative products underpinned by cutting edge technology. NetScaler ADC is a prime example of this as it enables Aramex to utilize a software-first approach giving drivers the freedom to view addresses and cargo manifests much more efficiently. With employees working in this manner, Aramex can process a higher number of customer orders, generating more revenue for the business. Combined with AppFirewall which protects against known and unknown attacks, including zero-day threats, Aramex can face more demands than ever. Ranging from cloud computing to 24/7 availability to mitigating security threats.

Key benefits include:

  • A more productive workforce -  using apps and files from anywhere and at any time, delivery drivers can access addresses and cargo manifests much more efficiently. With more of their time freed up, they can prioritize important work and spend less time on administrative tasks.

  • Affordable scalability - As Aramex continues its global expansion, they required a flexible solution that could grow with them. NetScaler ADC achieves this by providing a pay-as-you-go model with options to scale up and down as demands change over time.

  • Fortified network security - Customers are able to prepare and track shipments, schedule pickups, prepare invoices, and more via Aramex’s website all of which requires their data. NetScaler AppFirewall defends the site against attacks while keeping customers’ personal details secure—all without compromising the overall user experience.

  • Quotes

Ayd Asraf, IT DevOps Lead, Aramex “The change in consumer behavior and their increasing demand for faster and more efficient delivery services at their convenience meant that we need to analyze how to meet these requirements. By installing Citrix products, we are now able to provide our drivers with innovative technology in the palm of their hands, giving them faster access to information and ultimately offering a faster service to millions of customers.”

Arthur Dell, Director, Technology Sales & Services, MEA, Citrix “The successful implementation of NetScaler within Aramex is a testament to the way in which Citrix technologies are transforming the way companies operate their businesses. We look forward to building out this partnership further and helping Aramex continue to be a regional powerhouse, facilitating global trade in a fast paced market.

© Press Release 2017